Question about Dell A940 All-In-One InkJet Printer

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Print problems with A940 dell printer

My dell printer appears to be set up correctly but no ink will trasfer to the page. It prints a blank page

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The print-head pulls ink from the ink-cartridge, and sprays it onto the paper, unless the print-head has become "clogged".

Run a "print-head-cleaning" cycle, to try to unclog it.

Posted on Aug 22, 2010

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1 Answer

A940 printer. Diagnostic page looks perfect.


Seems to me a software problem.
Try uninstalling & re-installing the printer drivers & see if this helps.

Dec 19, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell A940 won't print


you must be change cartridge cartridge nozel is dry

Sep 10, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

New ink; nothing on page


Might be the line going to your ink is clog or there is a dry ink that causing to black the pressure in order the ink to come out.

Jul 23, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

The printer is printing blank pages.


STEP 1: Disconnect and Reconnect the Printer Power Supply
1. Unplug the power cord from the wall socket.
2. Disconnect the power supply from the back of the printer.
3. Wait 15 seconds.
4. Reconnect the power supply to the back of the printer.
5. Plug the power cord back into the wall socket.

STEP 2: Run a nozzle clean on the Dell A940 inkjet printer.

To run a nozzle clean, perform the following steps:

1. Click the Start button, point to All Programs, point to Dell Printers, point to Dell AIO Printer A940, and then click Dell Printer Solution Center.
The Dell Printer Solution Center menu appears.
2. Click the Maintenance button.
The Maintenance window appears.
3. Click the Clean to fix horizontal streaks button.
4. Click the Print button.
The Nozzle Clean function prints a page.
5. Check the Nozzle Clean Printout to verify that it is free of defects and that all expected color bars exist on the page

STEP 3: Restore the printer settings to factory default

To restore the printer settings to factory default, perform the following steps:

1. Click the Start button, and then click Control Panel.
2. Click Printers and Other Hardware.
3. Click Printers and Faxes.
4. Right-click the Dell Printer icon, and then left-click Properties.
5. Click Printing Preferences.
6. Click to select Save Settings.
7. Under Restore, click Factory Settings (Defaults).

STEP 4: Clean the Contacts and Wick the Ink Cartridge

Wicking the cartridges and cleaning the contacts on the back of the cartridge should be performed if the nozzle clean was performed and the quality was not satisfactory.

Wicking the Cartridge

1. Ensure the printer is powered on.
2. Lift the scanner unit.
3. Open the cartridge latches and remove the cartridges from the carrier.
4. Take a clean, damp cloth and wipe the nozzle of the print cartridge from front to back

Note: Never wipe the cartridges from side to side, as this causes cross-contamination in color cartridges.

Cleaning the Contacts

1. Turn the cartridge so that you are looking at the contacts on the back side of the cartridge
2. Using a clean dry cloth, wipe the contacts so that no dust or other contaminants are visible.

Note: Do not use the same cloth that was used to clean the cartridge nozzles. This may cause more contamination on the cartridge.

3. Clean the contact inside the printer with the dry cloth used to clean the cartridge contacts.
4. Replace the cartridges in the carrier and close the scanner unit.
5. Print the document again.
6. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times as needed.


Then run again STEP 2. If the printer still prints in blank pages, contact Dell Technical Support. They may need to replace the Ink Cartridges.

Jul 02, 2009 | Dell A940 All-In-One InkJet Printer

2 Answers

Dell a940 all in one printer


hmm..ok..if the test page is good, then it's in the drivers. get new ones, remove old ones first, re install try again.





Jul 21, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

My Dell A940 is not printing with black ink.


how long have the cartridges sat? I've noticed after about a week, that dell ink clogs up. Also, Lexmark makes most Dell printers. In my time as a cartridge refiller, we blow through dells and lexmarks and when they **** out, usually it acts like it prints, but nothing comes out printed, only blank pages

Mar 29, 2008 | Office Equipment & Supplies

1 Answer

A10A940 Dell Printer


Our black ink quit printing, cleaning did not help. I finally got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Good luck!

Dec 15, 2007 | Dell A940 All-In-One InkJet Printer

1 Answer

Dell A940 smeared printing


Our Dell AIO A940 stopped printing black ink (it went throught the motions but he paper came out blank). Finally got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Maybe it will work for you! Good luck!

Dec 11, 2007 | Dell A940 All-In-One InkJet Printer

1 Answer

DELL A940-Good connection-no printing


Follow these steps in order to resolve the issue:
Stop the Print Spooler Service: 1) Click Start. 2) Type ‘cmd’ in the Start Search box.Search results should appear. 3) Right-click on ‘cmd’ in the search results, and select Run as Administrator.The command window will appear.4) Type ‘net stop spooler’ into the command window and press <ENTER>.The Print Spooler service should now be stopped.
Delete the Printer Drivers: .
1) Click Start.
2) In the Start Search box, type ‘C:WindowsSystem32SpoolDriversw32x86’ and press <ENTER>.
3) Delete all the files and folders in this directory.
NOTE: If the folder will not delete, rename folder to w32x86.old.
Remove the Dell printer software:
1) Click Start.
2) Click Control Panel.
3) Click Programs.
4) Click Programs and Features.
5) Click the software related to the attached Dell printer to highlight it.
6) Click Uninstall/Change.
7) Follow through the prompts in order to remove the software.
8) Restart the computer.
At this point, the user should install the latest printer software from http://support.dell.com and be able to print successfully.

Nov 29, 2007 | Dell A940 All-In-One InkJet Printer

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