Question about D-Link (DI-711) Router

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Cable company says modem is working problem is

Cox cable says modem is working the problem with not connecting to the internet is the router. I have a D-Link DIR-655 about 1 1/2 years old. Can not get wifi internet service now and don't know how to fix the problem. Only get recorded info from calling D-Link. Do I need a new router or is there a fix? Thanks

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If you have internet access trought the modem and if you're not connecting to the internet with the router it might be a configuration inside of the dlink router.
Usually tech support wont help you with the routers.
but i can help you with this.

http://register.wireless.utoronto.ca/?page=dlink

if the connection its set up and the wireless signal its not strong enough yes you'll need to replace the router, that's what happened with mine :S.
The signal was really weak.

Posted on Apr 27, 2010

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Posted on Jan 02, 2017

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hello!

-- what is the operating system of your computer?
-- is the router working fine before or is it a brand new router

you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
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if this still didnot work, upgrade the firmware of your router

note:

configuring the router settings will depends who is your provider. if your isp is dsl you need to configure your ISP username and password on the router. if your router is a cable no need to change any settings on the router. it should automatically work

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