Question about Kenmore HE5
The Control Lock is a safety feature that enables the consumer to lock the control panel to prevent small children from manipulating the controls and accidentally starting the appliance. This can usually be reset and does not require a technician.
With the lock on, the control panel is disabled and you cannot use any of the controls, except the button to unlock it. It can inadvertently be set following a power outage, leaning against the control panel, or pressing and holding the wrong button. This is usually not an indication of a malfunction.
If this is a Whirlpool manufactured front loader, the following link explains how to lock/unlock this feature:
These instructions are also printed on the front panel of the appliance and in the owner's manual.
If this does not correct your problem, then you may have a more serious problem than a simple operator control button issue (such as an operator console problem or main control board issue).
Please post back if you still need assistance. I hope this helps you.
Posted on Apr 27, 2010
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Posted on Jan 02, 2017
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