Question about HP Pavilion a1410n (ER890AA) PC Desktop

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Keyboard issue- The keyboard is found and is operating properly. The peripheral buttons- to the internet, email etc. all work, but I cannot key any numbers or letters. It is plugged into a USB. I have updated the drivers, reinstalled software- changed keyboards. My mouse works. Any ideas???? Thanks for your help

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Try to change the regional settings or reinstall the operating system and check, try to put the ps/2 keyboard

Posted on Mar 24, 2008

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Won't read keyboard


usb or ps2 keyboard ? might need to be enabled in BIOS

If you want to use a USB keyboard to access Windows command prompt options, make changes in the BIOS (Basic Input/Output System), or to operate legacy operating systems, you must enable support for the device inside the BIOS.

Shut down the computer and disconnect the USB keyboard. Connect a PS/2 keyboard to the PS/2 connector port on the rear of the computer. Turn on the computer and press the "Delete" key several times as soon as you see the initial boot or company logo screen. Wait for the main BIOS setup screen to appear. Press the right or left arrow keys to move the cursor to the "Advanced" or "Advanced Settings" menu option. Press the "Enter" key. Move the cursor to the "Integrated Peripherals" or "Peripheral Configuration" menu option. Press the "Enter" key. Press the down-arrow key to navigate to the "USB Controllers" option. Press the "+" or "-" key to change the menu option to "Enabled." Move the cursor to the "USB Legacy Support" or "USB Legacy Function" field. Press the "+" key repeatedly until the value option changes to "Enabled." Press the "F10" key to save changes to the BIOS settings and exit the setup utility. Wait until the computer begins to restart and then press the power button and hold it for approximately four or five seconds. The computer shuts down completely. Unplug the PS/2 keyboard from the computer and set it aside. Reconnect the USB keyboard restart the computer. As soon as you see the initial boot screen, tap the "Delete" key several times and wait for the BIOS setup screen to appear. If you are able to access the BIOS setup screen with the USB keyboard, USB support is active in the BIOS.

Feb 15, 2013 | Dell OptiPlex GX110 PC Desktop

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How to troubleshoot keyboard issues?


<b>Summary:</b><br /> Keyboard issues are relatively easy to troubleshoot. If the cu has another keyboard available then try that keyboard or if the cu has another system avaialble then test the keyboard on that system. Remember when the keyboard is unplugged the system will usually need to be rebooted before it will work again.<br /> <b>Wireless Keyboard:</b><br /> If only some of the keys don't work skip to the section <b>Some Keys Don't Work</b> below.<br /> <ol> <li>Resynchronize the keyboard. Press the connect button on the keyboard for 5 seconds. Then press the connect button on the receiver for 5 seconds <li>Change the batteries. <li>Try reseating the receiver if possible. <li>Try positioning the keyboard closer to the receiver. <li>Skip to the section <b>Generic Troubleshooting</b> below. </li></ol> <b>Some Keys Don't Work:</b><br /> <ol> <li>Check if any of the num lock key, shift lock key, etc are causing the issue. This is especially prevalent on laptops which don't have a distinct numeric keypad. <li>If it's only the multimedia or hotkeys that don't work then try installing the specialized multimedia keyboard software that came with the system/keyboard. <li>Try reseating the keyboard and rebooting. <li>Go into <b>Accessibility Options</b> in <b>Control Panel</b> and check that <b>Sticky Keys</b>, <b>Filter Keys</b> and <b>Toggle Keys</b> are all switched off. <li>Check if the problem occurs in the BIOS. A good screen to test with is the create BIOS password screen if the keys don't work here then a new keyboard is in order. <li>Continue on to <b>Generic Troubleshooting</b>. </li></ol> <b>No Keys Work:</b><br /> <ol> <li>Try reseating the keyboard and rebooting. <li>Try power draining the system. This can be particularly effecitive with a laptop. <li>If this is USB try a different port. <li>Try entering BIOS - if you cannot get into BIOS then the keyboard probably needs to be replaced. <li>Go on to <b>Generic Troubleshooting</b> below. </li></ol> <b>Generic Troubleshooting:</b><br /> <ol> <li>Try uninstalling and reinstalling the keyboard driver and reboot <li>Try system restore back to before the problem occurred <li>Check for malware or 3rd party software that may be interfering with the function of the keyboard. <li>FFR or replace/upsell a new keyboard. </li></ol>

on Jan 17, 2011 | Computers & Internet

1 Answer

HP DC 7100 on XP Professional finds USB Mouse ok but will not find USb Keyboard, tried pulling drivers down still does not work


Hello here is the homepage:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=402165&prodTypeId=12454&prodSeriesId=402163&swLang=13&swEnvOID=1093#11318

What keyboard are you useing ???

You maybe just need to install the driver or software for the keyboard.
Try to visit the manufactures site of the keyboard in search for software.
The driver is sometimes available at windows update.
Are there any faults in the device manager ???

Good luck

Dec 11, 2012 | HP Compaq dc7100 PC Desktop

1 Answer

The power went out here at work and my acer desktop wouldn't log into anything (ie email, internet) when the power came back on. So I clicked shut down and it turned off but now it won't turn back...


try taking out all peripherals like mouse printer keyboard leave screen pluggged n then press and hold the power button for 2 minutes then plug in your mouse and keyboard and see if it boots hope this helps

Sep 14, 2011 | Acer Aspire™ T180 PC Desktop

1 Answer

Receive a drive one \error not found message


The keyboard has a feature (and associated button) called F-Lock. By default, when the computer boots, F-Lock is turned on. In the F-Lock mode, rather than sending the standard key commands for the function keys, the keyboard sends special alternate commands (like print for F7 and save for F8) that are configured in the iTouch program. In order to force the keyboard to send the standard function key commands, you must TURN OFF F-Lock by pressing the F-Lock button! Oh, and by the way, there are no indicator lights on the keyboard, and the F-Lock button is an always up momentary button - just like the keys on the keyboard, so there is no way to tell what state it is in, other than by pressing it and then pressing an F key to see what happens!

Dec 23, 2009 | Dell Dimension 4700 PC Desktop

1 Answer

Medion keyboard not working


If the keyboard is not working at all:
- make sure it's connected to the proper place (USB or PS/2 keyboard jack, depending on type)
- if this is a PS/2 connection, check for bent pins in the plug

If the keyboard is working but not special function keys (media control, Internet access, etc.), be sure you have installed any driver software supplied with the keyboard.

If all the connections are correct and it still doesn't work, replace it. Like any other part a keyboard can go bad, and they are inexpensive to replace.

Dec 17, 2008 | Computers & Internet

2 Answers

Keyboard doesn't work properly


Turn on your computer, go to the control panel, if you are using Windows XP, click on switch to classic control panel" and then go to Accessibility Options. There is a keyboard tab that the settings can be changed to help people with disabilities operate their keyboards better but if you hold down certian keys for more than a few seconds, Windows XP will activate these settings. Sounds like your son accidently turned on "FilterKeys" There is a check box on the Keyboard tab of Accessibility Options that turns off FilterKeys. If "Use FilterKeys" is checked, uncheck that box and then click "OK" and see if that helps.

Good Luck!

Nov 13, 2008 | E-Machines eMachines Desktop PC

1 Answer

THe keyboard has gone beserk... the up and down keys keep pressinf themselves.. also sometimes some keys just stop working... please help


your problem may have different causes:

1. if your keyboard is old, you may want to spend either money, on a new keyboard, or time, cleaning your keyboard as you may have some kung underneith causing the keys to stick.

2. do try another key board and see if that corrects the issue (get rid of the current problem keyboard). try the keyboard on another computer and see it works fine. if it does your problem may be with the connector on the motherboard, you may have to get usb keyboard or you may have to replaced your motherboard.

3. if your keyboard is a special new keyboard you may have to look for updated drivers for it instead of using the drivers that come with the operating system.. look into the keyboard manufacturer's website for updated drivers..

4. go to control pannel> keyboards and look into the hardware tab and look for properties, make sure the status of the device is "working properly" if not reinstall or updated drivers.

5. check your possible bios updates: if your keyboard is a ps/2 (mini 6 pin din). look for for updates for your bios on motherboard manufacturer website.

post more details of your device and issues and we'll try to help.

Oct 10, 2008 | Computers & Internet

1 Answer

I need to program my email key to look at my current outlook 2003,and not pick up a new version


The steps for configuring keyboard drivers in Windows XP are different than in other operating systems. Use the following steps if you have already downloaded and installed the latest HP keyboard driver for Windows XP. Step 1: Configure Internet and shortcut buttons
  1. Click Start , and then Control Panel .
  2. Click Printers and Other Hardware and then Keyboard or click Keyboard if you are in Classic view. The Keyboard Properties window appears.
  3. Click the Buttons tab. You will see a list of Internet and shortcut buttons.
  4. Double-click the button you want to configure (such as, CONNECT or Internet).
  5. Configure the button to open a Web page or software. The figure and table below explain how to use each field in the Configuration window.
  6. After you have made your changes to the button's configuration, click OK .
  7. On the Keyboard Properties window, click Apply .
  8. Repeat the previous steps for each button you want to configure.
  9. After you have configured the buttons, click OK on the Keyboard Properties window.

May 20, 2008 | Computers & Internet

1 Answer

Keyboard buttons


you probably need to install driver files for your specific keyboard.

what operating system are you using, what model of keyboard, and what model of computer?

Mar 29, 2008 | Computers & Internet

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