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My router isnt recognizing the modem - Computers & Internet

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What kind of modem do you have?
Make sure the modem it's connected in the port that it's different that the other ports (the cable that it's between the modem and the router)


Posted on Apr 27, 2010

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My netgear N600 wont recognize internet from my westell 7500 modem


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You can do it manually without the CD.
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I need to reconfigure my router because i have a new modem. The router will not recognize my internet connection or modem


It is rare that a router refuses to connect to a modem. Has your ISP authorizewd the modem for use on their network? I just replaced my own modem and had the self-same problem, till my ISP set me straight.

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I need to reconfigure the Netgear router


There isn't really much to configure on a cable modem. If the modem is fully recognized by the cable provider (all lights are lit on the modem once connected to the cable (coax) side), then just plugging in the Netgear router's INTERNET connection directly into the cable modem will work fine. If the modem isn't properly recognized, you'll have to call your cable company and provide them the MAC address of the cable modem. The MAC is a 12 digit hexadecimal (0-9,A-F) number that should be on a sticker on the modem itself - it will be listed as six pairs of hex digits. If the cable company doesn't have that particular MAC address attached to your cable account, then it won't work.

Nov 10, 2009 | NetGear RangeMax WPN824 Wireless Router...

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I have a belkin wireless router model #f5d9231-4 v1 and I tried to hook it into my cable modem to work wireless and the router wont recognize the modem


what do you mean it wont recognize the modem, it should just transfer the data from the modem threw the ethernet cable and convert it to wireless.

Jul 20, 2009 | Belkin (F5D8231-4) Wireless Router...

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Not recognized by cable modem


Turn everything off for 2 minutes, cable modem, router and pc.

Turn on modem and wait 2 minutes for the modem to sync to TW.
Turn on router after 2 mins and wait until the router syncs with the modem.
Turn on PC
It sounds like your router lost its connection to the cable modem, which happens from time to time. TW will not help with your router. I worked for a cable co and the router and modem losing sync was the at least 70% of the calls. FYI cable doesn't use DSL,just the phone co.

May 19, 2009 | Zoom X6 Adsl Modem/router Rohs...

1 Answer

Router isnt recongzing my modem


Do this:
Shutdown your PC. Unplug the power from the router and the cable modem.
Wait 30 sec. then plug in the power to the cable modem, wait 30 sec. then plug the power to the router. Wait till you have "Internet" light then restart your PC. The PC should pick up an IP address and you should be able to get on-line. This is if you have a cable service provider. If you have DSL, the router needs to be configured with PPOe


Here is the user guide:
Setup is on page 14
http://cache-www.belkin.com/support/dl/p75170-d_f5d8231-4_man.pdf

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 12, 2009 | Belkin (F5D8231-4) Wireless Router...

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MODEM NOT RECOGNIZING ROUTER


You need to check the router's admin page to make sure the DSL/Cable modem is being recognized properly. This can happen when unplugging the devices. Ck your routers user manual for login instructions. Should be default IP address of router typed into internet explorer browser then you need login/password (like admin/admin) then check the status to see if router/modem are talking to each other. Probably good idea to unplug both devices at the same time and then power back up. I can be more specific if necessary.

Hope that helps,
TankMurdock

Apr 24, 2009 | Trendware TEW-432BRP Wireless Router...

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My cable modem is not recognizing my router/phone adapter.


Try turning all items off including PC, unplugging all including PC. turn on modem, turn on router then boot PC

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1 Answer

Red light


Check that you have all the correct drivers installed, ie....for your ethernet. Look at the back of your pc at the yellow cable, if the light inside the connection isnt flashing, then your pc isnt recognizing your router and it most likely is a driver issue. Open the management console then device manager look for network adapters/controllers if you dont see any you dont have any and this is your problem. Install the correct drivers from your manufacturers web site and this should resolve the issue.

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