Question about ASUS Eee PC 1000HE Netbook

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I have netbook Asus Eee and id freezes at "welcome" from windows.

I have netbook Asus Eee and I can`t turn it on. Actually it freezes at "welcome" from windows. I have windows XP. I didn`t add any new software lately. It works in safe mode but I can`t figure it out what is wrong. Can anyone help me?

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  • alicijaxxx May 02, 2010

    Ok I`ll try, tnx!

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Hi Alicia - Unfortunately, your problem could arise quite literally from over a hundred causes from viruses to a corrupt file; there is just not enough information here to diagnose. I agree with prior poster that you should try to do a system restore to an earlier date. If that doesn't work (or if you did not configure your netbook to use system restore), then another option is to back up all your data onto disks and restore your netbook back to factory default. Asus 1000HE has a hidden partition on it's hard drive that permits this and instructions are in the Asus manual - it is extremely simple and involves hitting one of the function keys 3 times in a row. Obviously, this will only work if you didn't repartition your hard drive or install a new OS or otherwise overwrite or deliberately delete this restore partition. I've used this restore function 3x on my Asus 1000HE with no problems. You will of course have to reinstall all your programs afterward and copy your data back to your netbook.

If you are still within the warranty, you could also see if you can get service and support from Asus. My experience with them has been decent. Good luck.

Posted on May 08, 2010

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Go into safe mode and do a system restore to an earlier date ie: the last date it was working ok.
hope this helps.

Posted on Apr 28, 2010

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