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Error code e000747-221b on cannon c3170ir - Office Equipment & Supplies

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  • ffree Apr 27, 2010

    how do you check the fuser?


    This is error code from manual

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E0007 Means the fixing film is off to the side. I think the 221b indicates a problem with the yellow toner.

I would check the fuser, either the film is off to the side or it is torn.

Posted on Apr 27, 2010

  • NA NA
    NA NA Apr 27, 2010

    I believe this is the printer you're using...



    All laser printers pass paper through a fuser, a pair
    of heated rollers. As the paper passes through these rollers, the loose
    toner powder melts, fusing with the fibers in the paper. The fuser then rolls
    the paper to the output tray, and you have your finished page. The fuser in this printer is above the paper tray near where you insert the toner.

    There is a film around these rollers that makes them smooth and holds the magnetic charge necessary to repel the toner onto the page. Without it the fuser would get dirty and your jobs would print black and dusty. The fuser gets very hot, and if it does not regulate the temperature correctly or the paper is pulled wrong from the unit this fixing film can peal up or shift. In the case of the Cannon I believe you have multiple colors of toner, yellow, magenta, and cyan. To do color properly on this printer the paper is run through each of these toner drums and then re-run through the fuser.

    The e0007xx errors all relate to the fuser and the 221b error gives you a general idea at what point to look and at what stage the process failed. If you have not had extensive experience with printer repair, you may not want to address these issues with the fuser, especially should the fuser need to be replaced.

    It is not a part that pulls freely from the printer; you would have to take the printer apart.


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