Question about Pelco DF8CB Pg 1V21A Domepak Pendant Color 2.812mm Ai

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PELCO MODEL DD53c22 pendent camera is not working. Unit powers on, video appears then shuts off after a short period camera comes back then shuts off. This on off cycle then keeps repeating. Any ideas appreciated on why it will not stay on ?

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Posted on Jan 02, 2017

cbinny1
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SOURCE: I have an exterior pelco PTZ camera and the screen shows all Q's

The model number can be found on the back side of the dome drive and it would help to pull it out of the back box any way so you can cycle power to the dome drive....If the Q's do not go away call 1-800-289-9100 24/7 and you will get a live person in tech support and they can issue an RA number for repair....the estimate is free you just have to pay the shipping....Pelco is the best when it comes to warranty's and bending the rules for the customer on them....let me know if this helps and good luck

Posted on Oct 22, 2009

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Let me preface this by my expertise with Pelco Products.....I have been working for Pelco for over 8 years now......So I need to know what the model number of the camera in you DF5 dome is because that Dome Pack number is not a valid part number....Here is how that part number brakes down...the DF5 tells me its a DF5 Dome and the UY is the section of that part number that doesn’t make sense...its not a valid number it should be either a CA ,MA or CC and the 0V21A tells me that it has a smoked bubble with the 13VD2.8-12 vari-focal Auto iris lens...... On a different note we do not make a fixed camera that will fit in a DF5 Dome that can take up to 26-27VDC (Direct Current) So if you are using 26-27 VDC you might have damaged the camera try a 24VAC transformer instead.....Good Luck and the more information you can give to me about the camera that is in the Dome the better.....let me know if this helped..

cbinny1

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