Question about Kenmore Elite 45986 Front Load Washer

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The washer is not draining water properly, and keeps showing a "F"and "02" message

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"F02" is a Long Drain error. This is usually an indication of an obstruction somewhere in the drainage system. In most cases, the drain pump reservoir needs to be cleaned out. The following link explains how:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

If you check the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, as well, and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage this small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased at any of the following websites:

searspartrsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

NOTE: For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and let me know if you have any further questions. I hope you find this information helpful.

Posted on Apr 29, 2010

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It keeps stopping and then we get a F 02 code


F-2 Long Drain
If the drain time exceeds eight minutes, the water valves are turned off
and "F/02" is flashed. Press PAUSE/CANCEL two times to clear the
display.
NOTE: After four minutes the "Sud" error will be displayed, then four
minutes later the "F/02" error code will be displayed.
1. Check the drain hose and make sure it is not plugged
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2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and
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4. Check the drain pump filter for foreign objects.
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F02 Drain problem The drain hose has been checked, it's ok . Keeps showing F02 code. What's wrong?


HI There
Try this and let me know how that goes.
F/02 Long Drain
If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Thank you for writing to fix ya.
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My Samsung duet washer is not draining properly and after awhile when it does not drain the message F02 shows on the console. It also does not spin even though it is showing it in the spin cycle.


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Have error code of f 02 showing up on my duet. It is not finishing spin or drain cycle?


If the drain time exceeds eight minutes, the water valves are turned off
and “F/02” is flashed. Press PAUSE/CANCEL two times to clear the
display.
NOTE: After four minutes the “Sud” error will be displayed, then four
minutes later the “F/02” error code will be displayed.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and
make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
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7. Unplug washer or disconnect power.
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F 02 Error Message


Hi!

If the drain time exceeds 8 minutes, the water valves are turned off and “F/02” is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F/02 error code will be displayed.

Potential Causes

Check the drain hose and make sure it is not plugged or kinked.

Check the electrical connections at the pump and make sure the pump is running.

Check the drain pump filter for foreign objects.

If still the problem persists then you need to replace the pump.

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

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Washer will not drain


Try to do a spin only cycle....if no good there, vacum water out with a shop vac and have a few towels handy and check your pump.

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