Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Kenmore side by side 596.57582790

My freezer side does not drop below 28-30 degrees, so it does not produce ice or keep food frozen. My refrigerator side maintains a consistent temperature of 32 degrees. I monitor both with thermostats. The cold air blows most of the time in the freezer and there is no ice on the radiator. I did turn the freezer off for 2 hours and left the door open to be sure there was no ice. I keep my freezer at a setting of 5 out of 6 to maintain a steady 28-30 degrees. I had it at 3.5 out of 6 for a while but it was of course warmer. Do you know if I need to replace a part to make my freezer side colder and produce ice again?

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You would have to remove the back lower panel of the freezer section to get a feel as to whats going on in there. behind the panel you will find an evaporator panel that should have consist ant frost pattern from top to bottom with no excessive clumps of ice.I'm assuming you don't otherwise your refrig would be working ok..
either theres only the top 1 or 2 coils actually have ice on them, and the rest of the coil is bright shiny aluminum. or there is an excessive amount of ice built up so far that you dont even see an evap coil.
if the first is true and threre little frost then that points to a sealed system/ low freon issue. and call a servicer. you should have a full 5 yr warr. for sucha problem
if its the second issue hen theres a defrost problem and youll need to replace either the defrost heater, defrost thermstat( most likely),or the defrost board/timer

Posted on Mar 25, 2008

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