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After every load the softner tray is full of water, whether I used softener in that load or not.

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Hi.

the problem is caused by blockage.The hose at the bottom of the detergent compartment must be checked after removing appliance front or upper panel.

Here an article on the same problem: rinse aid compartment is always full of water.


Regards.

Posted on Apr 27, 2010

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My washer wont drain out the fabric softner just adds water to it. cleaned the part where i put the softner thinking it was clogged but still happening.


Usually, the softener syphons out from the tray. The tray will have a tube, the tube will have a cap. Water filling the tray forces the liquid around the cap and tube. The falling water (now inside the tube) creates a vacuum-syphon effect.
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The softener tray needs to be cleaned out or the sensor for this replaced.
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Please leave a good rating before you sign off.

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Fabric softner tray is left full of murchy water after wash cycle has finished. Machine is brand new and only been used once. Its a Hotpoint Ultima WDD960 washer dryer.


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Try diluting the softener, some softener are too thick. But first clean out the softenre tray, by pulling it out, or with a tooth brush. Do look into your user manual. Does water enter the soft tray, check this too.

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Most likely your softener tray is clogged. There are some softeners which clog easier, this can be diluted with a little water before you pour it into tray. The softener tray needs to be cleaned.

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Yes, remove the dispenser tray by pressing on the button on the softner and pulling out tray completely. Now lift the flap over the softner compartment and clean thourougly with hot water, making sure all tubes and holes are free from residue softner/detergents. Replace flap by making sure the bigger tube fits OVER the smaller tube and click into place. Replace tray. Water is present due to the "syphon effect" of the dispenser not working, caused by residue detergents blocking the tubes/holes. Oshie

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