Question about Garmin nuvi 350 GPS Receiver

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The system constantly says that it is searching for satelites and does not give directions. I have used the re set button and that does not help. This has been a constant problem since I got it. Thanks, Ann Gibbs

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  • annp1022 Apr 27, 2010

    How do I re-install the software? How do I find a service station close to me...I had rather send it back to Garmin...if it is a serious problem. What is the address Thanks, Ann

  • annp1022 Apr 27, 2010

    The first person to respond said to re-install the software and when I ask how do you do that?...there was no response....I want to get this soon as possible as I am going on a trip..Ann

  • annp1022 Apr 27, 2010

    OK so what can I do to get this fixed..send it back to Garmin???

  • annp1022 Apr 27, 2010

    No..I never use it in doors. This problem occurs when I am trying to use it when I am in the car and going on a trip. Please advise again with this new information. Thanks, Ann



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I believe you are using your device indoor, using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites.
There can be several different factors that may cause a GPS unit to not acquire satellites:

  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an EXTERNAL ANTENNA in order to acquire satellites.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our Web Updater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.
Good Luck & Have a nice day.

Posted on Apr 27, 2010

  • Ranglo
    Ranglo Apr 27, 2010

    You need an External Antenna, as your car's protective coating is preventing the signals from being sent/received.

    As stated above, please try to update the operating software.

    If these steps do not solve your problem, please visit a repair centre.


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Hi... Annp.!
Nice to see you.!
This happens due to two reasons
1) It is possible that your receiver mechanism is not operating....
2) It may occur due to software problem....
So you first re-install the software. Then also problem persist then go to service station and get it repaired.....
If your Gadget is in warranty period, then best option is to visit service station. So your remaining warranty will not be cancelled.......

Posted on Apr 27, 2010

  • Yogesh Kshatriya Apr 27, 2010

    Updating software during warranty period, can cause your warranty to be void... So for updating software during warranty period, is advised to be done from the authorised service station only. So you will not loose your remaining warranty period........



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You can set it up my friend by reinstalling google chrome . While reinstalling Google Chrome, a message will prompt you if you want to use google chrome as you search engine and network provider. Check this box by clicking on it and then clicking the continue button. After the installation is finished. Click on the google chrome icon on your desktop and you'll be directed on the google search engine. Have a nice day ! I hope this would help solve your problem.

Aug 17, 2011 | Computers & Internet


Direct TV states "Not available" on screen.

When your Direct TV based units say that a channel is "not available" when you know that you had been receiving them on a regular basis you probably have a problem with the activation card. Sometimes the unit will lose it's communication with the satelite and it will not restore it when the signal reappears. This is probably a software issue but happens so rarely no one wants to fix it.

If all the other menus and parameters of the system appear to be working the problem probably lies with the activation card. For many reasons the card can become unusable and cause the system to not work. Generally though it is caused by a glitch in the software. As the unit continually reacquires the satelite or satelites, it must execute instructions just like your computer. We all know that computers are prone to failure so why not satelite dish receivers.

The solution involves removing the card then reinserting it and hitting the reset button near the card slot. This will cause the unit to reboot and re-acquire the satellite and all the programming. By forcing the unit to reboot it must read the information from the card and reload the software. Once reloaded the software will no longer have any glitches in it and should work as it is supposed to.

This should solve your problem. If it does not you may need to call your satelite provider.

Thanks for using FixYa and for the great rating. Please consider a testimonial. Thank You.


on Nov 13, 2010 | Televison & Video

1 Answer

I have a sentry universal remote & I have programed all the codes for the tv, vcr, dvd but the Satelite doesn't work with it. I have direct tv satelite. I tried the codes listed in the manual but they...

You may have luck through persistence...after entering the code and turning pressing the power button (which should turn the device on/off, confirming the code) some people have had to keep pressing the power button as many as 20 or 30 times before it works. You could also try doing the programming in a different room, away from your other devices.

Mar 15, 2011 | Televison & Video

1 Answer

I have a Sanyo DP26746 TV. I pushed the reset button in error and am unable to get to any other screen. It wants to look for HD channels. Since I only use a satellite service it can't find any. Help! I...


First of all make sure all the leads are connected to the TV.

Press the reset button on the remote twice (this will clear all previous settings) and perform a channel search and create new ones.

Now you will need to perform an all channel search.

Press the Menu key to display the main menu.

Use the cursor up/down keys on the remote and select "All Channel Search" and press enter. Use the cursor key to select yes and press enter.

Now you may need to perform a digital cable search to pick up your satelite digital signal.

Press the tuner key on the remote and then the menu key.

Use the cursor key to select Digital cable search and press enter.

Use the cursor key to select yes and press enter.

Now the TV should scan for a digital signal

Good luck and kind regards.

Jun 25, 2010 | Televison & Video

2 Answers

While watching tv sound cutts in and out constantly.

The sound card of the tv need to be replaced. It is on its way out.

May 23, 2017 | Sanyo DP50747 50 in. Plasma TV

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I need codes to program direct tv satelite

Direct TV codes are not provided with the Innovage Jumbo Remote, but it is possible the codes for another box will work. I recommend using the auto-search function for both CABLE and SAT.

To have the remote try each CABLE or SAT code it knows one at a time, follow these steps:
  1. Turn on your cable box.
  2. Press and hold the CODE SEARCH button for at least 3 seconds until the red LED lights up and stays lit.
  3. Press the CABLE or SAT button on the remote so that the LED blinks once and then remains solid red.
  4. Press the ON/OFF button slowly and repeatedly until the cable box turns off. The LED will blink once each time you press the ON/OFF button.
  5. Once the cable box turns off, press the ENTER button to store the code and the LED will turn off.
I hope that helps.

Nov 10, 2009 | Innovage Jumbo Remote Control

1 Answer

The trouble started with losing the signal briefly and then gradually got worse until no signal and search for satillite came on. trouble shooting chart used.No signal strenth .the high def system was...

If the screen says searching for satelite the prblem is with the satelite receiver not the TV. (not familiar with Direct TV problems - usually signal strength alignment issues)

Sep 22, 2009 | Televison & Video

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Sound went out, any suggestions?

If you have direct tv satelite try unplugging the satelite system for 30 seconds or any satelite system for that matter. If this dosen't fix it try the tv unplugging. If not look for a physical switch that may be off position. Lastly go to the menu and see if the speakers are off. If this does not fix it you may have audio problems inside the set.

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