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You possibly have a Mhz signal conflict with another appliance in your home or in another 'apartment' if you live in a complex. If not, there is a similar or identical signal (with the same Mhz listed on your phone in your home from another appliance trying to use the same frequency) interfering, like a router or router/modem for wireless internet. I had a similar problem when I had a wireless home phone not connecting to the base and would not call, stay connected or code right with the base. I used a Linksys router to connect to an AT&T modem and nothing matched. Until I got AT&T to upgrade me to their "2wire" router/modem combination built in and my wireless internet problem was solved. But, the V-Tech phone lost it's ability to connect or operate properly after that, even with a new battery. We scrapped the wireless base and phone and now stay wired, also an option.
Make sure you have disconnected the original phone line at the first entry point to your home. Even though regular phone service is disconnected (software) the original phone line carries some "noise" which can cause issues when trying to utilize existing phone wiring throughout the home.
Assuming you have DSL - Verify that you have a DSL filter in the phone line that leads to the base unit of the cordless phone.
Assuming your laptop connection is wireless - See if there is a frequency conflict with your wireless internet and the cordless phone.
If neither of these suggestions help, please reply with specific details regarding your internet connection (Cable/DSL) and the connection of the laptop
Just "VOIP Phone" is not enough information to help you. There are many hundreds of different phones, connections, & setups you could have. What type of phone (make, model number)? Is this a VOIP phone connected through a home network, cable modem etc.. for home use? Is it a single line phone connected to a VOIP box connected to your cable modem? Is it a VOIP phone system connected to regular copper phone lines? Are you using a VOIP phone at home connected to a VOIP phone system at work?