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I have an HP 5500 and when printing shades of gray they come out with a strong blue cast.

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Hi,

This is a bad printhead issue and you need to replace it. You can first give it a try to rub and wipe the print head or the catridge heads with a piece of clothe and alchohol. To get a genuine print head for your HP please call HP customer support for a replacement. Its worth as it will again last for a longer period.

Let us know if you want something else please accept the solution.
Thank You for contacting fixya.com

Posted on Apr 27, 2010

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