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hello chris have you tried to reset it, press and hold the standby button on the front of the ps3 you hear 1 bleep then 2 short bleeps after the short bleeps release the button it should reset hope it works
To reset/ remove the profiles you need to load up the profile you wish to delete and then touch "other options" once there select "settings" and you will see the option to "erase personal data" select it and confirm the erassure by selecting yes.
1. Take the Battery out and wait 45 seconds or longer and then reinstall the battery. a. Turn the DS over and remove the small screws holding the battery access cover b. Remove the battery
This will reset the device to its factory settings
You mean like you bought a used game and don't want to use other peoples data? Somewhere on the game title screen you should see like game settings or data options in there you should have the option to erase the data