Question about HP DeskJet 3820 InkJet Printer

2 Answers

No PRINTOUT, only blank page/ no page received

Dear Friend,
My HP 3820 is strong enemy.Please take into account that for three years i had this stored inside its box, and made my copies with other printers. The black cartridge was replaced before one week, i made 7-10 blackpages copy and then nothing. I believe colour cartridge is dry and an indication states that the tri-colour cartridge has problem. Also the real problem is that no printout come out after giving an instruction to print, only one blank page is come out and the power button blinking without taking a paper to copy!! I need to buy new printer?
Thanks

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  • Teleios Apr 14, 2008



    Dear Friend
    The heads are at the end of the cartridge, where the ink is spreaded, as far I know? I cleaned all the cartridge several times, remove and reinstall the software, use other laptop, follow software troubleshooting using maintenance guide and cartridge clean. The result was the same, no printout!!
    Thank you

  • Anonymous May 09, 2008

    the printer prints out blank pages

  • Anonymous Jul 04, 2008

    I have an HP printer 7210 that has the same problem-no print out, just blank pages. I tried turning off the machine and restarting, and that helps for a few pages, then they are blank again.

    Thanks for all your help



    cmcgee1611@zoomtown.com

  • JoeDee10 Jul 16, 2008

    Replaced a black ink cartridge the week before. Printed just fine--until it wouldn't. Replaced the color ink cartridge with a brand new out-of-the-box one


    as the color printing was a bit distorted (before it stopped printing). Now nothing. It acts like it wants to print, but blank pages come out only.

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  • Contributor
  • 24 Answers

Ink buildup in the internal service station causes the small poorly designed pusher cogs on two drive gears to snap off and the printer is instantly converted to junk.
HP was giving new printers out for this problem till Jan 06 or so as they realized it was a poor design.
I fixed one with parts from an electronically damaged unit, but usually the blinking lights and "won't print no matter what" problem are sheared gears. Parts are not available. Some people made metal gears (the only answer) on a very short run basis in Europe several years ago because people LOVE this printer.
Once you know the problem, it's simple to keep it from happening with some maintenance, but once they shear, it's over.
There was some kind of paper-clip fix that was solving the problem even with sheared gears, but I was never able to understand exactly how it was done. Needed a pic or two.
Otherwise a great printer, huge cartridges last a long time, great quality on photos too.
I have to keep mine running to have a happy wife.

Posted on Apr 05, 2008

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  • HP Master
  • 19,396 Answers

Dear Teleios
'power button blinking without taking a paper to copy' usually means paper jam or no ink error.
First ensure you have no paper jam and you just replaced both ink cartridges.
If the printer still does not print, or does not print colors or black ink, then the ink must have dried up on printer head/nozzles.
You can try using clean nozzles option from hp printer software several times, and see if this fixes the problem. If it does not you will need to physically clean printer heads inside with solvent and cotton. To do this you need to disassemble part of the printer.
Having same work done in a service centre should cost around 50 euros.
HP DeskJet 3820 InkJet is not an expensive printer, if you cannot fix it with a clean head / nozzles from software you may also consider buying a new one for slightly more than the price of a cartridge change.

Regards

Posted on Mar 24, 2008

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