Question about Polycom VSX 7000 Video Conference
I hvae a Polycom HDX 8000 HD unit and i'm trying to connect to a VSX 7000 unit over ISDN.
When i dial through my 1st ball gets to orange and then drops out. When they dial me the ball gets to green and drops out. the far site reports that their VSX 7000 system shows 6 green balls but only displays the near end camera then drops out.
I am in New Zealand and the far site is in the UK. We can both send and recieve ISDN calls locally.
I have been able to connect to the far site via IP but need to connect via ISDN
Hoping you can help
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Country Code is likely the issue. Make sure that you dont need a dialing prefix on ISDN or do need it and that the country code is correct. Also make sure the spids are absolutely correct with reference to the correct switch type.
Posted on May 24, 2014
Tips for a great answer:
Dec 16, 2014 | Polycom VSX 7000 Video Conference
Feb 27, 2014 | Polycom VSX 7000 Video Conference
Sep 01, 2011 | Polycom VSX7000 Videoconferencing System...
Apr 12, 2011 | Polycom VSX 7000 Video Conference
Sep 21, 2010 | Polycom VSX 7000 Video Conference
Jun 18, 2010 | Polycom VSX7000 Videoconferencing System...
Dec 17, 2008 | Polycom VSX 7000 Video Conference
Dec 03, 2008 | Polycom VSX 7000 Video Conference
345 people viewed this question
Usually answered in minutes!