Question about Polycom VSX 7000 Video Conference

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Polycom units not bonding over ISDN

I hvae a Polycom HDX 8000 HD unit and i'm trying to connect to a VSX 7000 unit over ISDN.
When i dial through my 1st ball gets to orange and then drops out. When they dial me the ball gets to green and drops out. the far site reports that their VSX 7000 system shows 6 green balls but only displays the near end camera then drops out.

I am in New Zealand and the far site is in the UK. We can both send and recieve ISDN calls locally.

I have been able to connect to the far site via IP but need to connect via ISDN

Hoping you can help

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Posted on Jan 02, 2017

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SOURCE: I hvae a Polycom HDX 8000 HD unit and i'm trying

Can you use a polycom vsx aptz-2p camera with an hdx 8000

Posted on Nov 19, 2010

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dneuman1
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SOURCE: I hvae a Polycom HDX 8000 HD unit and i'm trying

Country Code is likely the issue. Make sure that you dont need a dialing prefix on ISDN or do need it and that the country code is correct. Also make sure the spids are absolutely correct with reference to the correct switch type.

Posted on May 24, 2014

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1 Answer

I'm trying to connect a polycom vsx 700 to this conference room. Same unit is able to connect to local scopia xt5000 with no trouble. If dialing 135.11.119.48 it times out without connecting to an


hello
This is not a dialing but trying to connect to the IP address setup in the system. Start editing the IP address giving the one that you would have already allocated to the device in the Router (i.e. 192.168.1.99) and then reboot it. It should connect then automatically.
Best regards

Dec 16, 2014 | Polycom VSX 7000 Video Conference

1 Answer

How to reset the password of polycom hdx 7000


You can use the hardware restore button on the Polycom HDX system to reset
the system in one of these ways:
• Restoring configuration-Restores the configuration, which resets most
system settings to default values.

• Factory restore-Completely erases the system and restores it to the
software version and default configuration stored in its factory partition.
If you follow this procedure while a USB storage device is connected, the
system restores from the USB device instead of the system's factory
partition.
The restore button is on the front of the Polycom HDX 9000 series system, as
shown in the following figure.

1.png



The restore button is on the front of the Polycom HDX 8000 series, Polycom
HDX 7000 series, and Polycom HDX 4000 systems, as shown in the following
figure.

2.png


The restore button is on the left side of the Polycom HDX 4500 system, behind
a wire mesh screen, as shown in the following figure.


3.png


Use a paperclip to press the restore button through the wire mesh covering
that side of the system. to reset the HDX Series system we can press the restore button over 15 second.

Feb 27, 2014 | Polycom VSX 7000 Video Conference

1 Answer

3 way video conf


Your VSX 6000 does not support Multipoint. YOu will have to move up to the VSX 7000 or 8000. The VSX 7000 supports MP and the VSX 8000 supports 6 site mp if you have that option installed. DAVID

Dec 12, 2012 | Polycom VSX 6000 (220022222001) Video...

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HDX8000 with ISDN


Please confirm if you have made video call or audio call. There is an option in the called basic mode, if it is enabled then disable and check. ckeck with service provider for the bonding option. Last option you can try SW upgrade

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1 Answer

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If you asking for the manual option of ISDN and IP, then got to call preference and change the dialing method to auto

Jun 18, 2010 | Polycom VSX7000 Videoconferencing System...

4 Answers

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The polycom didn't allow for numbers, only letters.....
How do I do password recovery in this case?

Dec 17, 2008 | Polycom VSX 7000 Video Conference

1 Answer

Can not able to dial out any number from Polycom VSX 7000.


Check out the following things:-

1. When dialing a ISDN number, be sure that the call preference has not been set to IP H.323 on the home screen just below the dialing field.

2. Check with your service provider that outwards dialling have been enabled on the lines provided to you.

Dec 03, 2008 | Polycom VSX 7000 Video Conference

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