Hi,
Couple of things to do before we come to a conclusion. First try with different types of cds. I mean various types of makes of the cd. If none work then its for sure that the drive has gone bad and needs a replacement as drives cannot be troubleshooted . Its worth replacing as well. If the drive recognizes some cd and not others then please install or uninstall the software through which you are trying to read the cd and clean the lense of the cd drive properly.
If All cds work but not the one you are trying to insert then its a bad disk and need to get another one.
Let us know if you want something else please accept the solution.
Thank You for contacting fixya.com
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