Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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KTRS22MGWH00 Food in the fridge keeps freezing, though we have it on the lowest setting.  Water drips out of the freezer into the refridgerator.  The water comes through square holes between the freezer and refridgerator cabinet.  It isn't going wherever it's supposed to during defrost.

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