Question about Fisher and Paykel GWL11 Top Load Washer
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Posted on Jan 02, 2017
I've had my washer for about 8 years. I experienced the same problem - pump stopped draining the machine. I called F&P and "Patrick" told me that I need to 1) unplug the machine, 2) tilt up the front of the machine, 3) spin the pump (plastic blades) until they turn freely (usually counter clockwise) but I turn it both ways till it turns freely, 4) plug the machine back in and press the buttons to get it back where it was - this has worked every time to get the machine going again. I do a lot of "dog laundry" and I'm sure the rugs/dog hair cause the problem. Hope this helps!
Posted on Nov 16, 2008
That fault is the pump blocked error (no change in water level).
i have a quick and easy way to solve this problem.
first turn the machine off then tilt the machine back and lean it on something(a chair or wall), look underneath, in the top right hand corner of the plastic outer boul you will see a small pump motor it has a fan on it spin this fan and if it is hard to turn that means there is somthing stuck in the drain pump keep turning the fan and try to free whatever is stuck in the pump, then try the machine on spin again all goin well the object in the pump should come out with the drain water(doing this will not harm the machine) if the object is still stuck you will need to get the water out of the machine (bailing or siphioning will work) and tilt the machine back again and take the wires off the pump and there should be a white tab on the boul holding the pump on pull this tab and twist the pump anticlockwise about a quarter turn(you will need a few towels or a boul or bucket to catch the water) and it should come off exposing the blockage.
Hope this solves your Problem.
Posted on Aug 03, 2009
There is an issue with your drainage area. Best to remove the pump and check for the obstruction in the line or at the impellar.(If the water is not completely drained, the pressure switch wont send a low level to the timer to allow a spin).
Posted on Sep 14, 2009
Unplug the machine have someone tilt the machine back and look under the machine for a little fan on a motor give it a turn to see if it spins it might just be sticky or it may need replacing.
Posted on Feb 20, 2010
hi there the first thing ill tell you is that the washer needs to drain water before it can spin there are only a few factors that prohibit this operation a faulty lid switch secound a blown or blocked water pump being a fisher paykel they are famous for jammed water pumps as they decided when they built the sysyem to turn the water pump upside down this causes a lot of stress on the water pump see if you can lay the hose on the ground and get all the water out i belive the machine will then start to spin dry. in this case it is the water pump and have it replaced its a simple operation if you can order the part fromf/p you simply turn the washer on its side depress the white latch next to the pump turn the pump clockwise till ity release from machine disconnect power supply plug and fit new unit as per reverse
best of luck
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Posted on Nov 06, 2010
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