Hello,
If you mean the Ariaz player you can go to next site:
http://www.search.philips.com/search/search?q=Ariaz&s=all&l=global&h=all&o=
Select your player from the list. In the page top now the "Register your product / Login" should be visible.
Use the Login link and
Create an account first, if you don't have a login email + password yet for Philips support.
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