Question about Terraillon TCM Nuance Memory Bath Scale White 1 ea

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Batteries on my Terraillon TCM Nuance keep going

Batteries on my Terraillon TCM Nuance bathroom scales keep going flat. Can I get a user manual as didn't get one with product. (New)

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  • Anonymous Mar 12, 2014

    Can't figure out how to turn it on. Could the battery be dead already even though it was never used?

  • Anonymous Mar 25, 2014

    Not working since new batteries inserted. Keep getting error 4 alert.

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  • 64 Answers

Contact the manufacture and they will send you the file via PDF (email)

Posted on Apr 27, 2010

Testimonial: "Thanks will do."

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Hello, my new device Tanita BC 532 measure weight and body fat%, but no reaction when I try to press rest of the featured keys. I use the description attached, and the weigth and fat% showes alternly on...


My Tanita BC-532 also developed this fault. It seems to be common with a number of the models! I asked Tanita and over a number of emails this is what they said:

"not to place it in wet rooms and remove the batteries if stored for a longer time period."

When I said it was in a bathroom (isn't that where everyone keeps their scales) NOT a wet room - they said any bathroom is classed as a wetroom!
When I said how can you tell if the batteries are just about to run out (that's what seems to trigger the fault) I had no reply; and when I asked how long is a "long period of time" - 2 weeks/ 2 months (we used to use ours every 1-2 weeks) again no reply to this question.

Now out of warranty after 5 years Tanita suggested it I didn't follow either of these instructions above (in the manual, but not defined) then I only have myself to blame. They did suggest one remedy was to:


"1.Take out the batteries.


2.Make a short-circuit between (+) and (-)with a piece of wire.


3.Put the batteries back and try it out.


If that doesn't work, you simply have to discard it. "

Personally I don't think this is satisfactory and I won't buy Tanita again. Scales should last much longer. They should make any warnings clearly defined - especially based on the number of times this happens according to reports from users on internet.

It seems this is a well known fault and I would thus suggest scales are not fit for purpose over longer term. Tanita should own up to this and stop avoiding their responsibilities.

Should you not keep in the bathroom, use every few days, and replace batteries before they get too low - then these scales are great (well they were for the first 5 years!)



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Googled around until I found specifications for an unrelated brand of a similar bathroom scale. It mentioned making sure batteries were flat side uppermost in their compartment, which did the trick.

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