Question about Rheem Paloma PTG-74PVN / RTG-74PVN Natural Gas Indoor

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Unit kicks off indicates C-2 and 11 . I go through the restarting process, it starts and then kicks off immediately and control starts flashing the C-2 and then 11. mod. # RTG-74PVN2

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I had that happened twice to me by now.
Turns out to be dirty burner unit.

I got a "removal cleaning reinstallation" bulletin for the model 74 that I went by.
I basically took the burner unit apart cleaned it out (compressed air) and put it together again.
That did it.

johenkel

Posted on Jun 07, 2010

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Posted on Jan 02, 2017

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Unit won't operate and there are 4 flashes on the red light.


Two things- Clean the sensor rods or replace(cheap and easy with YouTube instruction video) and at the same time replace the main program chip (also a easy plug in chip). The whole repair takes two hours for a homeowner and costs about 50 bucks for a chip. These are easy an generally the flame sensor rod is the culprit. The code may also be the limit switch but try EZ and cheap first. See You Tube..
https://www.youtube.com/watch?v=npxcVo7RK2c

Feb 27, 2015 | Rheem Tankless Hot Water Heater...

1 Answer

What does a C4/76 error code mean


I just went through lots of troubleshooting the same problem. Most searches will tell you its a communication error with the remote. After I was able to rule out the wiring, I bought a new remote ($70), hooked it up and immediately got the same error. Called Rheem Tech Support at 866-720-2076. They said code 76 meant I needed a new control board and chip. My unit was out of warranty but they sent the needed parts and detailed install instructions the same day, via FedEx overnight! It was a very simple task to replace. I happen to own 4 different units and am very glad I chose Rheem brand. Its not often I encounter a company willing to stand behind their products, even after the warranty period. Oh, and if you disconnect the remote control wires from the main unit (unplug unit, then remove face panel and they will be labeled, hooked on 2 small phillips head screws, replace panel and plug back in) your unit should still (more often than not) kick on and heat to about 100F by default...a do-able shower temp :) hope this helps!

Sep 28, 2014 | Rheem Paloma PTG-74PVP / RTG-74PVP Liquid...

1 Answer

Remote control unit flashes 76. No buttons on the remote will function. Water heater will not come on when there is a demand for hot water. Any suggestions?


Remove power source from the unit. If remote control is installed; remove cover and lift the control wires on the terminal...can be accomplished from either end.

Restore power and see if unit functions normally.

Contact Paloma/Rheem customer (800-432-8373) support and notify them IF you are getting a code "76" error. Rheem has recently extended the warranty on the "Burner Control Assm."; which is your problem. The C4-C8 portion of the error code, is where the unit stops the ignition process...burner fails to light, or gives you intermittent hot water. In either case, contact customer support .

If this helps, please indicate so.
Mike//jzklipper

Nov 25, 2009 | Rheem Rtg53xn Natural Gas Tankless Water...

1 Answer

Code c876


Remove power source from the unit. If remote control2.gif is installed; remove cover and lift the control wires on the terminal...can be accomplished from either end.

Restore power and see if unit functions normally.

Contact Paloma/Rheem customer (800-432-8373) support and notify them IF you are getting a code "76" error. Rheem has recently extended the warranty on the "Burner Control Assm."; which is your problem. The C4-C8 portion of the error code, is where the unit stops the ignition process...burner fails to light, or gives you intermittent hot water. In either case, contact customer support2.gif.

If this helps, please indicate so.
Mike//jzklipper

Nov 01, 2009 | Rheem RTG-74PVN-2 Natural Gas Pronto Whole...

1 Answer

My Rheem Pronto model#RTG-74PNV-1 has powered off for some reason unknown, I turned the unit back on and it supplied hot water for approx. 10 minutes before it started flashing a code [C7]on the remote...


Remove power source from the unit. If remote control2.gif is installed; remove cover and lift the control wires on the terminal...can be accomplished from either end.

Restore power and see if unit functions normally.

Contact Paloma/Rheem customer (800-432-8373) support and notify them IF you are getting a code "76" error. Rheem has recently extended the warranty on the "Burner Control Assm."; which is your problem. The C4-C8 portion of the error code, is where the unit stops the ignition process...burner fails to light, or gives you intermittent hot water. In either case, contact customer support2.gif.

If this helps, please indicate so.
Mike//jzklipper@aol.com

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3 Answers

Error code 76 C4 heater shuts off every 5 mins while in shower


Remove power source from the unit. If remote control2.gif is installed; remove cover and lift the control wires on the terminal...can be accomplished from either end.

Restore power and see if unit functions normally.

Contact Paloma/Rheem customer (800-432-8373) support and notify them IF you are getting a code "76" error. Rheem has recently extended the warranty on the "Burner Control Assm."; which is your problem. The C4-C8 portion of the error code, is where the unit stops the ignition process...burner fails to light, or gives you intermittent hot water. In either case, contact customer support2.gif.

If this helps, please indicate so.
Mike//
jzklipper@aol.com

Oct 01, 2009 | Rheem RTG-53PVN Indoor Natural Gas...

1 Answer

Code C8 76


Remove power source from the unit. If remote control is installed; remove cover and lift the control wires on the terminal...can be accomplished from either end.

Restore power and see if unit functions normally.

Contact Paloma/Rheem customer (800-432-8373) support and notify them IF you are getting a code "76" error. Rheem has recently extended the warranty on the "Burner Control Assm."; which is your problem. The C4-C8 portion of the error code, is where the unit stops the ignition process...burner fails to light, or gives you intermittent hot water. In either case, contact customer support .

If this helps, please indicate so.
Mike//jzklipper

Aug 06, 2009 | Rheem Paloma PTG-74PVN / RTG-74PVN...

1 Answer

Just under two year old C-4 76 CODE SOME WATER


the 76 code is a code for the remote control. if you have a remote installed check for loose wiring or it could be a fried remote disconnect it and see if it runs then

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Two flashes means that the high limit temperature has been reached. Once this happens, the temperature control system will shut off. Make sure that all element access doors are in place. Push the "Push to Reset" button to restart the temperature control system. The water heater will self test for ten minutes before it will start to heat. If you get the 2 flashes again then you may need to replace one or both elements. Each element should measure 5-25 ohms.

The "thermostat" is the knob marked "Temperature Control". Make sure that the operating mode is set to 1,2 or 3.

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