Question about HP Officejet 5610 All-In-One InkJet Printer
Regarding the white horizontal lines that appear on printouts, I have performed every single step outlined, including replacing both printheads ($157) to resolve this issue. I still get the white horizontal lines. Any other suggestions? The quality of my business cards, letterheads, brochures, flyers, etc. is unacceptable. HELP, PLEASE!
Desperate in Denver
Horizontal white lines usually tells that the ink cartridge is running out of ink or has some clogged ink nozzles. Try the steps given below: a. Some of the ink cartridge nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Fron the front panel: 1.Press SetUp or Menu repeatedly until Maintenance appears in the display, and then press Enter . 2.Clean Cartridges should appear in the display. Press Enter. 3.At the end of the ink cartridge cleaning cycle, a page will print. Check the page to determine if the problem is corrected. If the print quality is not good, the ink cartridge is low on ink and should be replaced. B.Increase the copy quality setting (Normal or Best) and try copying again. C. Clean the cartridge face and electrical contacts at the back of the print carriage. 1.Open the front of the unit to access the ink cartridges. 2.After the ink cartridges are at the center, unplug the power cord from the back of the unit, unplug the power cord from the power outlet, and remove the ink cartridges. The power cord must be unplugged to ensure that the unit is not damaged during the cleaning process. 3.Clean the area of the ink cartridge marked as number 2 in the image below with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate as indicated by the number 1 in the image below. Cleaning this area can force foreign matter into the ink nozzles and plug them. With a soft cloth slightly dampened with clean water, clean the contacts on the back of the ink cartridges. These are labeled with number 3 in the image below D. Allow the cartridges to dry for five minutes before reinserting them. Close the unit, and plug the power cord back into the wall outlet and plug the power cord into the back of the unit. Print a self-test page to check the results. To print a self-test page, press theSetup or Menu button until Print Report appears in the display then press Enter . Press the Setup or Menu button until Self-Test appears in the display, and then press Enter . If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridges. If the problem is not fixed, please use the link given below: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00712074&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=441125
Posted on Apr 27, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 21, 2017 | Curtis-Mathis CM32010 TV
Dec 21, 2009 | HP OfficeJet Pro L7580 InkJet Printer
Oct 21, 2009 | Epson Stylus CX5400 All-In-One InkJet...
Mar 17, 2009 | Office Equipment & Supplies
Nov 25, 2008 | HP Officejet Pro L7780 All-In-One InkJet...
Nov 08, 2008 | HP Officejet 5610 All-In-One InkJet...
Jan 05, 2008 | Samsung BP59-00016A Remote Control
Nov 30, 2007 | Nikon Coolpix 5700 Digital Camera
77 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: