Question about Acer Aspire X1301U9032 (PTSCM02007) PC Desktop

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My dvd-cd rom drive is not being reconized? - Acer Aspire X1301U9032 (PTSCM02007) PC Desktop

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  • dpskerret613 Apr 27, 2010

    acer aspire x1301 windows 7. I went in my computer folder and the drive doesn't show. I tried putting a disc in but still nothing..

  • dpskerret613 Apr 27, 2010

    if it helps I just got the computer on thurs.

  • Madn3zz May 11, 2010

    Just clarifying that the Drive itself is not being recognized and not a disc in the drive. There is a difference on this. A Make and Model as well as Operating System is needed for further assistance.

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If you just got the computer, It's a safe assumption that this is an internal drive that isn't showing.
What you want to check is see if this is a hardware issue or software. Go to the Device manager. If you don't know how:

  • Click the Windows Logo in the Bottom Left.
  • In the search field, start typing "Device"
  • A list should appear with the words device in it. You should see the word Device Manager. Click it.
  • A window will open. Click the triangle on the left of the word DVD/CD-Rom Drives. Your drive should be listed. If it isn't, you drive may be disabled in the BIOS.
Let me know how it goes from here.

Posted on Apr 28, 2010

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This is because of the dust on the lens of the dvd-cd rom
Get a cleaning disk that is used to clean the cd rom's lens

Posted on Apr 27, 2010

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Cd reconize wont


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Now the IDE cables may be bad check them for damage just to be on the safe side.

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