Question about Dell A940 All-In-One InkJet Printer
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:
1) Press Power to turn the printer off.
2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.
3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
4) Remove the color ink cartridge.
5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.
If the error message does not display, repeat steps 1–3 and then go to step 6.
6) Reinstall the color cartridge and remove the black ink cartridge.
7) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the color cartridge with a new
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.
If you get the error message again, while both cartridges are installed, replace both of the cartridges.
Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.
Thanks for all the ideas and help ; )
Posted on Apr 27, 2010
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Posted on Jan 02, 2017
SOURCE: Error message 50c on printer
Posted on Nov 13, 2007
SOURCE: dell a940 error code 50c
From doing my research, I have found that the 50C Error message comes from the cartridge, usually if it has been refilled. If this cartridge is new, please return it to the place of purchase for a new one or a refund.
Here's what happens when you refill the Dell Series 2 ink cartridges. There is a sensor in them that cannot be reset.
Dell ink cartridges can only be purchased at Staples, Walmart or Dell's website.
Dell ink cartridges have a sensor that reports the ink level as low once it reaches a certain level. The sensor can not be reset. If you refill an ink cartridge that previously reported low ink, it may print fine, but the sensor will always report low ink. Buying or replacing ink cartridges with new Dell cartridges will resolve the low ink message.
Dell discourages ink refills. Refilling ink may lead to print quality problems, and even eventual hardware problems.
if u have not refilled ur cartridge and u still get this error i suggest u buy a new cartridge.....
have a nice day
Posted on Jul 08, 2009
1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Posted on Oct 20, 2009
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