Question about HP DeskJet 3740 InkJet Printer

2 Answers

HP Deskjet 5740 Printer

When the unit is switched on there is a loud ratchet type noise for about five seconds. The noise is repeated when selecting a print 'job' The unit works perfectly for the period of that printing.
The noise is coming from the left hand end immediately behind the operating switch.
The noise is loud and disturbing.
HELP !
Ron Warburton
ronald.warburton@btinternet.com

Posted by on

2 Answers

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  • Master
  • 790 Answers

Hello Warbie2 ,

Your issue may be the laser/scanner motor. Usually sound like a jet engine warming up when starting to print and then has a whinning down sound after the paper has printed. Usually you need to replace the complete laser/scanner assembly. On some models the shaft of the motor can be lightly lubricated but I yours I do not think so and if you use to much you will destroy the optics.

Posted on Mar 24, 2008

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  • Master
  • 1,944 Answers

Hi,

Did you check if there is anything obstructing movement inside the printer?

Posted on Mar 24, 2008

  • Damen Wong
    Damen Wong Mar 24, 2008

    Also, make sure that there are no paper jams and that the cartridges are installed correctly.

  • Damen Wong
    Damen Wong Mar 24, 2008

    Also, try disconnecting the unit for a few hours to reset it.

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