Question about Maytag Neptune FAV6800AW Top Load Washer

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Single moms Maytag NeptuneTL FAV6800AWW slams inside when spining

Hi first let me say this site is awesome & it has helped so many people!!! I hope it can help me too... Ok i have the Maytag Neptune TL model# FAV6800AWW & my S/N starts with 11..Ive had this washer since 2005( it is my 1st washer as an adult so i dont know how long their supposed 2 last) last week my washer started banging really loud agianst the inside of the washer so hard i can see it everytime it hits! I did all the service tests & every thing came out good,while in the service mode it did not do the banging noise so i thought i fixed the problem..but nope as soon as i started washing a middle sized load & it started banging more than b4! I keep reading the "TROUBLE SHOOTING GUIDE" & keep trying everything i can do by my self (Im a single mom of 3..7,5,&3) So my questions are..What do u think is wrong with my washer?? AND~ Do u think its worth having it fixed, should i just get a new/differnt 1 depending on my $ situation?? PLEASE HELP ME IM GOING CRAZY W/O MY WASHER!!! NOT CRAZY CRAZY JUST CRAZY!!

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Hi I’ll I try to help I’m and owner like you not a repair person but I know the machine fairly well. Great info on your machine Model number and Serial Number for starters. Your machine is a series 11 the first two digits of your s/n.

The Service Manual for reference. Sears Parts Direct for reference.

Great problem description and very solid initiative on your part diving into the Service Manual and you have become familiar with using Service Mode.

You have what I feel is a Clutch malfunction from what has been described so far. A very common failure description for the FAV6800A LED console version of the machine yours and mine and the FAV9800A the LCD console version.

I need to gather a bit more info. When the machine starts banging around can you tell if the machine is in a wash cycle with the tumblers rotating or is the machine in the spin cycle of that wash cycle? If you restart that same wash load with a Spin Only cycle does the washer bang around?

When the washer starts banging around does it error out with an unbalance code such as dC or UC? Does the machine stop the wash cycle with those error codes or do you have to stop the machine because of the violent wash tub swings with no error codes to the LED display?

IF the issue is a Clutch malfunction see this post Clutch Fix for what is involved.

“”Do u think its worth having it fixed”” For myself and others a DIY fix absolutely if you can tolerate the down time to DIY the repair. As you know it’s a $1K machine. Mine failed with dc/UC unbalance codes the violent wash tub swings at the 3.5 yr mark of ownership. In service mode I pulled the cycle count and it had 1085 cycles at that the time of failure. I repaired with Clutch maintenance a can of WD-40 cost was several squirts of WD-40.

If you have to replace the Clutch because of severely rusted parts you might call Maytag Customer Service and see if they will sell you one. Some folks have picked one up from them for around $50. I recommend a Clutch Pulley assembly which goes for around $75 to $80 delivered to the house. If this issue is brought on by a Tub Seal leak that is a bit more work but anyone that can maintenance the clutch or replace the clutch I feel could handle that. It’s more work and down time I could go thru the detail of that and you could decide.

Take a look at the Clutch Fix post and see if you or a Family member/friend can help out. You will need basic hand tools as I call out in that post.

With the machine being unusable you have nothing to lose. I feel if you call in a repair service you are looking in the $300 to$450 range to repair if a clutch replacement will bring the machine back in service.

I will help you as best I can from a distance. So let get a some additional feedback about the error codes if any and if this is failing in Spin Cycle or if the washer is banging around in wash/agitate cycle…..Rich

Posted on Apr 27, 2010

  • FAV6800A FAV9800A
    FAV6800A FAV9800A Apr 27, 2010

    Sorry should have looked a bit closer ""FAV6800AWW slams inside when spining"", I have see this issue with seized Clutch Pully assembly also happen in wash/agitate part of the cycle..... Still need the feedback on error codes if any.



    I'm 100% positive this is a Clutch issue....Rich

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Hi - my maytag top loader FA5800AWW is stuck on wash cycle. it won't do the spin only and it is sometimes getting stuck locked.


I feel you have a Clutch issue Google this phrase ""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.

Repost on that site in the Maytag forum and I will help.

Aug 17, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Fav6800aww machine wont stay balanced move the clothes around it starts back up for about one minute then stops code comes up dc thanks earl


Google this; Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum and you can get the Service Manual and repair support at that site..

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.

In that Sticky I discuss what is the cause of DC or UC unbalance errors and the fix.

Apr 14, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag Neptune will not start when I press the start button. All fo the lights come on as normal. When I try to switch to different types of wash cycles (Normal, delicate, etc). some of the buttons...


I hope the links come thru and are not blocked.

This could be an issue with the Console key pad;

http://www.repairclinic.com/PartDetail/Touchpad-and-Control-Panel/1067447?modelNumber=FAV6800AWW

Or the Control Board;

http://www.repairclinic.com/PartDetail/Circuit-Board-or-Timer/1120167?modelNumber=FAV6800AWW

You could try to reseat the ribbon cable to the Control Board and see if that helps.

I recommend a better DIY forum. You can get the FAV6800A/FAV9800A Service Manual form that site which is an absolute must to DIY. As a knowledgeable owner I will help you at this forum just repost your issue no cost for the help.

See this post; http://www.applianceblog.com/mainforums/maytag-magic-chef-admiral-jenn-air/22368-fixed-maytag-neptune-not-responding.html

I recommend a better DIY forum. You can get the FAV6800A/FAV9800A Service Manual form that site which is an absolute must to DIY. As a knowledgeable owner I will help you at this forum just repost your issue no cost for the help.

http://www.applianceblog.com/mainforums/forum49/


Mar 06, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I cant find my eech sheet for fav6800awq, maytag neptune, is there one online. need to test tub dispacement sensor. any help would be appreciated.


Google "Sticky: Neptune TL Washer FAV6800AWW"

You can get the Service Manual from that site 5 post down. If you need help witht the TDS and checking it post in that forum and I will help.

Mar 01, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My MAytag will not spin the water outta my clothes on spin cycle


If you machine is a FAV6800A or FAV9800A don't worry about the last two letters of the model number.

Google this; Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum and you can get the Service Manual and repair support at that site..

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.

If you need help post in the Maytag/Magic Chef/Admiral/Jenn-Air forum with your issue and we will try to help.

Feb 28, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

WHERE CAN I GET THE SERVCICE MANUAL FOR FAV6800AWW IT HAS BEEN DISCONTINUED/IS THERE A PDF SITE


Yep

Google "Sticky: Neptune TL Washer FAV6800AWW"

5th post down I start with Sticky DIY info this site has the 16022808 Revision 0 December 2003

My site of choice for helping owners with FAV6800A/FAV9800A issues.

Feb 04, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

How do i get to the drainage hose in back of neptune FAV6800AWW?


You have to remove the front cover from the machine.

Do you have the FAV6800A/FAV9800A Service Manual?

I'll see if this site can let me post a pic of the wash tub removed. In this pic you can see the Drain Pump/Pressure Switch and drain line on the right side of the machine. There is no side or rear panel access.

What is the issue? Won't drain?

I would suggest you Google "Maytag neptune FAV6800aww wont spin" this forum has a Sticky for Maytag FAV6800A and FAV9800A machines and you can get the Service Manual from this site. I feel it's a better DIY site.

OK let me see if I can attach a pic;


dh1200s.jpg

Jan 04, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Where is the water pump located and how to I replace it on a FAV6800AWW ?


Copy and paste the link to this Factory Service manual for your machine.
It includes everything you want to know about the NeptuneTL.

http://www.servicematters.com/maytag_library/docs/16022808.pdf

Sep 15, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune top loader model fav6800aww has an error code od


See if this post http://www.fixya.com/support/t4757262-i_have_a_letter_showing_and_it_say_o_d_w will get you started.


You have lost signaling from the Left Hand Lid Lock. If you want to DIY I will try to help........Rich

May 15, 2010 | Maytag Neptune FAV6800AW Top Load Washer

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