Question about HP LaserJet 2840 All-In-One Printer

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It will not print. When an attempt is made to print the screen comes up with this message: "50.2 Fuser Error. Turn off, then on." However, turning the printer off, then on is not working. Another attempt to print brings the same message.

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Hi,

For any fuser error, the first thing that should be done is replacing the fuser. If the error still shows up after wards, it could be the LVPS (Low voltage power supply) or a board.

I wouldn't recommend doing it yourself.
you may need a new fuser so its better to take it to repair shop and let them do it for you.

If you want to do it yourself:
To remove the fuser, complete the following steps.

Turn off the device, and then disconnect the power cable.

Rotate the locks on the fuser to the unlocked position.

1: Rotate the locks

Grasp the fuser handle and pull the fuser assembly from the device.

2: Pull the Fuser assembly

The parts on the internal surface of the fuser are very hot. To avoid from heat, do not touch those parts.
Using both hands, slowly and steadily remove any print media from inside the device. Then, carefully reinsert the fuser and secure the locks.


For more :-

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=445194&prodTypeId=18972&prodSeriesId=445194&objectID=c00414128#A6

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!


Posted on Apr 27, 2010

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You can access the fuser by opening the rear door. It's located directly above the paper tray. There are two screws that hold it in place. Remove those two screws, and the fuser slides outs.
Hope this helps.

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