Question about HP DeskJet 970cxi InkJet Printer

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HP Deskjet 970cxi

The problem is,the 970cxi usb and parrallel-port are nog recognizing by the pc.The cables are ok,the testpage from the printer is also ok.
What can be the problem!!
Can you help my,thanks.

Aart Klinkhamer

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Go to control panel, and look at the ports to make certain they are enabled..if not, remove them, then do a scan for hardware changes, and then try it again. I recommend you remove anything plugged into those ports while doing this.

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