Question about Konica Minolta magicolor 2400 Laser Printer
Your problem dated 27 Apr 2010 was re-posted today. If it has been already resolved, kindly ignore this message.
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Posted on Aug 09, 2010
Remove the paper tray and check the inside where the paper tray came out. You may find a paper slightly inserted in the roller and ready to be feed. The paper you are looking for is NOT crinkled and sometimes perfectly aligned to the top part of the paper tray cabinet making it hard to see.
Posted on May 04, 2010
Hi donato, please click on this link and find the word RESET after Clearing Jam, you will find the answer.
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Posted on Apr 30, 2010
You may need to go deeper in your checking as there may still be paper inside printer causing the message to appear.
check the printer path shown below
now review how to clear internal paper jams and post back your findings
clearing internal paper jams
Posted on Apr 28, 2010
folow the below steps
Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis.
2. Step 2
Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray.
3. Step 3
Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper.
4. Step 4
Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine.
5. Step 5
Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.
6. Step 6
Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam.
7. Step 7
Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
Posted on Apr 28, 2010
Hi! Please try this. Unplug the unit from power source then press the power button for like 30secs while unplugged. Plug the unit again to power source then turn it on. This should reset the printer's system and you may get rid of your paper jam issue. Hope this helps and have a good one!
Posted on Apr 27, 2010
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Posted on Jan 02, 2017
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