The dial was turned in the middle of a cycle and now wont start, I have tried turning it off and on at the power point and leaving it off for over and hour. The water has been drained out via the filter.
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Not sure if you mean when it is fully off or operating, but if you mean that once it is operating the door won't open, then the following applies...
Once a front loader wash cycle starts, the door on a front loader is physically (electronically) locked until the full cycle ends after spin dry. This is to prevent anyone opening the door and letting all the water out in the middle of the wash cycle, which a lot of people try to do to put in more clothing etc.
MY WASHER WAS DOING BASICALLY THE SAME THING. I HAVE A WHIRLPOOL FRONT LOADER MODEL #GHW9460PL0. MY HUBBY REMOVED THE 3 SCREWS FROM THE BACK OF THE WASHER, UNPLUG IT FIRST, AND TOOK THE TOP OFF. WE THEN CAREFULLY UNPLUG THE WIRES AND REPLUGGED THEM BACK IN 1 BY 1 SO U WONT GET THEM MIXED UP. WE THEN TRYED IT, AND THE CONTROL LOCKED LITE STAYED LIT. HE HELD THE SIGNAL CYCLE BUTTON IN FOR 3 SECONDS AND THE LIGHT WENT OUT. WE THEN TRYED RUNNING A CYCLE AND SO FAR SO GOOD!! GOOD LUCK!
Yes, I work for GE what you need to do is to resent the appliance. Something should had happened with the computer of the washer. Just unplugged the machine for 40 seconds. You can unplugged or turn off the circuit breaker for 40 second and plugged back in. Select a normal cycle and let it run.
Remove drain hose from where it connects to the plumbing under the sink/tub. Inspect the spigot. If clogged, clean. If clean, then tilt machine back and remove drum to pump hose from pump. Check hose and also drain pump. Clear any obstructions.