Question about Philips GoGear HDD1830 MP3 Player

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I added new songs to my phillips go gear...now when i turn it on it shows there is no music on it, but when i connect it to my computer and open the file it shows music is on there. why wont my list populate onto my gogear?

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  • alida1730 Apr 28, 2010

    Its shows that all the music is there when I plug the player into the computer. it had worked fine unitl i added the new music, but when i search it while it's plugged to my computer it shows that the new music is on the player also.... but when i try to listen to just the music on the player, its shows that the list is empty. they are all in the mp3 format.

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Is there only certain music or all of them? Maybe it can't read the format of the music.

Posted on Apr 27, 2010

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I have a phillips go gear mp3 player and i don`t know how to put music on it from my computer that i have downloaded my cd`s.


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Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format

Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first
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(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
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Please don't throw it out the window! :O Usually, it will seperate them into seperate files to keep it organized by artist or album, so you don't have to go searching through one folder filled with all your music for one specific song.

When only half of your sub files show, that sometimes mean either the song can't fit, or something is just wrong with the song. That happens usuakky with songs from Limewire or Napster. There is nothing wrong with the computer; it's doing what it is build up to do.

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To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

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1 Answer

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You can reset the player without losing the music, but Repairs and firmware Updates will result in songs being erased.

Make sure the hold/lock switch is not activated.
If it is not, then try a different USB port on your computer.

If you get the same result:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Open the Philips Device Manager - it came on the installation CD
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When in doubt, follow directions.

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SOUNDS LIKE YOU NEED TO CONNECT YOUR MP3 player to your computer open the music folder from the mp3 delete every song then try and down load the music from your computers music library

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