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Try remove ALL media DVD.CD,USB,etc. Shut down, unplug, remove battery, plug in, reboot. Do you get anything on the monitor? Can you access the restore/recovery software? Open the Memory bay and reseat the Memory, open the HDD bay reseat the HDD, Reboot. If no change remove HDD, test, replace if necessary. Have you changed the CMOS battery?,
In restoring your computer factory defaults it enables your computer to
set its first default settings and eventually all your data stored in
your computer will automatically erase. So then you purchase a recovery
software and having some problem in installing it. Maybe because not
all software will run in different platform or version of operating
system. So my advice: Please find some computer shop in your area, a
shop with complete equipments in order for you to recover all your data
stored in your computer and let them recover it for you. In that way
you are assured that they can do it fast and effective.
You can format-it and install-it again with the serial number from your backside of laptop. You should have one with Windows XP or something. Install from any windows cd and use your serial key. After that you have to activate your windows and make the updates.
You didn't mention the error message when you try these procedures!The simple procedure for restoring is
START--ALL PROGRAMS--ACCESSORIES--SYSTEM TOOLS--SYSTEM RESTORE....RESTORE MY SYSTEM TO AN EARLIER TIME.
Which drive are you trying to format? If it's the one on which Windows is loaded then you need an OS installation disk so that you can install while formatting your drive,if it's the other drive then you need a third party software use Kill Disk http://www.killdisk.com/ erase your data and simply do the formatting.
If this doesn't solve your problem then let me know with the correct error message.
You will need to do a clean install of your operating system from the disks supplied with your computer, and then immediately afterward, supply yourself with some means of backup of your precious files, which if you have not already performed previous backups are, alas, gone.
Suggest that the backup method be a large external drive where you can store several copies of disk images for your laptop, which will prevent future data loss.
You have not explained what is wrong with your computer.
Is the laptop working, does it boot up into Windows?
What are you trying to restore?
Are you trying to get into a previous Restore Point?
The Access button takes you into the BIOS, you can change the BIOS settings back to the Default settings (ie the factory default settings).
It is difficult to offer a solution without knowing the exact nature of the problem.