Question about Brother IntelliFAX 2800 Laser Fax

1 Answer

I can receive a fax, but I can not send one.\r\nIt

I can receive a fax, but I can not send one. It dials, paper is scanned, it starts to connect, but it quickly cuts off and
there is no transmission.

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  • chucks099 Apr 27, 2010

    I leave the fax machine on all the time, and I think the electronic components just fried.

    Bought a new one and this works. Thank you very much.



    Chuck

  • chucks099 Apr 27, 2010

    Yes, I checked out some things with my connection, and had the option to return the new machine, but felt the old one was fried.

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  • 3,866 Answers

I am wondering if you have digital phone service?

If so then i know what you going threw and you need a filter to get this issue solved or use a lower baud rate on your fax machine. Its got to be one of the two because its receiving faxes just fine that means its the SEND that is what is getting fouled up. Most carriers use digital out and analog in what that means is when you receive a fax its analog when you try to send your sending over a digital signal witch hates faxes or other modem to modem communications therefore you need a filter to be put on the line. Also most people have ADSL connection witch needs a HPNA filter around $7 bucks respectively.

I highly doubt it would be the machine at this point because you can receive just fine. things to do is:

1. Call your telephone provider
2. Try slower baud rate 9600 preferred
3. Filter the line if you have a ADSL connection with a HPNA filter
4. have the phone company check the line for NOISE witch causes interruption in data transmission.

I listed a whole slew of things to do so you should have plenty of homework to do. I do expect the accept button for the quality of help you where given today if you will.

Thanks for using fixya.com

Posted on Apr 27, 2010

  • Grand Canyon Tech
    Grand Canyon Tech Apr 27, 2010

    possiable but newer fax work with digital lines By the way so good luck my friend please do close this case with the accept button or rate it , thanks

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How do you fax papers?


Make sure the fax machine is properly installed with an operational phone line. Put the papers in the fax machine (ensure they are facing the proper direction). Dial the number you want to fax to, ensuring you have the proper codes for external lines and long distance calls if required. Push the start button. The machine will scan your documents, dial the number, and send the faxed documents when a connection is made.

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How do I set up on my printer to connect fax


Dear
Pl. connect the CO(telephone line) to the socket marked as LINE.
from the key board there is FAX switch select it.
To send a fax load the document face upward, if ADF is used or face downward at platen glass, press SPK or OHD or phone as marked on the key board get the audible dial tone, dial the required fax no. get the fax tone press START. If the display shows sending then alright. If display show !-SENDING,2-RECEIVING, then press the corresponding digit.

Thanks,.

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Cant install fax software for lexmark x5495 aio printer.


1. Unplug the printer from the PC
2. Uninstall all the software related to the All-in -One ( that is on the PC)
3. Connect the All-in-One again then follow the software instructions for reinstalling the printer.
From the instruction manual:
Sending a fax
Entering a fax number
1 From the control panel, press Fax Mode.
2 Enter a fax number using:
The text box Enter a fax number using the keypad.
Notes:
• You can include a calling card number as part of the fax number.
• Enter a maximum of 64 digits in a fax number.
• Press Pause / Redial to insert a three-second pause in a number you
are entering to wait for an outside line or get through an automated
answering system.
Speed Dial or Group Dial a Press Phone Book.
b Enter Speed Dial and/or Group Dial numbers.
• Press or repeatedly until the Speed Dial or Group Dial
number you want appears.
• Use the keypad to enter the number of the Speed Dial entry (1–
89) or Group Dial entry (90–99).
Notes:
• For instructions on how to add Speed Dial or Group Dial numbers
using the computer, see “Setting up Speed Dial” on page 118.
• For instructions on how to add Speed Dial or Group Dial numbers
using the control panel, see “Using the Phone Book” on
page 108.
3 If you want to send a fax to a group of numbers (broadcast fax):
a Press .
b Repeat step 2, using any combination of the previous methods, until a maximum of 30 fax numbers have
been entered.
Sending a fax using the software
You can scan a document to the computer and then fax it to someone using the software.
1 Load an original document facedown in the Automatic Document Feeder (ADF).
2 From the desktop, double-click the Productivity Studio icon.
3 From the right pane of the Welcome Screen, click Fax.
4 Select the Document option.
5 Click Start.
6 Enter the recipient information, and then click Next.
Note: A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symbols: * # + - ( ).
Faxing
103
7 Enter the cover page information, and then click Next.
8 If there are any additional documents that you want to send with your fax, add these now, and then click Next.
9 To send your fax:
• Immediately—Select the Send now option.
• At a scheduled time:
a Select the Delay sending until option.
b Set a time and date.
10 If you want a paper copy of your fax, select Print a copy of your fax.
11 Click Send.
Sending a fax using the control panel
1 Make sure the printer is on.
2 Load an original document facedown into the ADF or on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 From the control panel, press Fax Mode.
4 Enter a fax number or press Phone Book to select a number from the Speed Dial or Group Dial list. For more
information, see “Entering a fax number” on page 103.
Note: To set up Speed Dial, see “Setting up Speed Dial” on page 118.
5 If you want to send a fax to a group of numbers (broadcast fax):
a Press .
b Repeat step 4 and press until a maximum of 30 fax numbers have been entered.
6 Press Start Color or Start Black.
Sending a fax while listening to a call (On Hook Dial)
The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the
printer. It is useful when you must navigate an automated answering system or enter a calling card number before
sending your fax.
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until On Hook Dial appears, and then press . You can now hear the dial tone of
the telephone line.
4 Enter a fax number. For more information, see the related topic, “Entering a fax number.”
Note: Press the keypad numbers to use an automated answering system.
5 Press Start Color or Start Black.
Faxing
104
Sending a broadcast fax at a scheduled time
You can send a fax to a combination of up to 30 people or groups at a time you choose.
1 Load an original document facedown into the ADF or on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 From the control panel, press Fax Mode.
3 Press .
4 Press or repeatedly until Delay Fax appears.
5 Press .
6 Press or repeatedly until Delay Until appears.
7 Press .
8 Enter the time you want to send the fax.
9 Press .
10 If the printer is not set to the 24 hour mode, press or repeatedly to select AM or PM.
11 Press to save your settings.
12 Enter a fax number, or press Phone Book to select a number from the Speed Dial or Group Dial list. For more
information, see “Entering a fax number” on page 103.
13 If needed, repeat step 12 and press until a maximum of 30 fax numbers have been entered.
14 Press Start Color or Start Black.
Note: At the designated time, the fax numbers are dialed and the fax is sent to all of the designated fax numbers. If
the fax transmission is unsuccessful to any of the numbers on the broadcast list, the unsuccessful numbers will be
dialed again.
Receiving a fax
Receiving a fax manually
1 Make sure the Auto Answer light is off.
2 To receive the fax if you have not set up a manual answer code:
• Press Start Color or Start Black.
or
• Press * 9 * on the telephone after you answer it and hear fax tones.
3 To receive a fax if you have set up a manual answer code, enter the code on the telephone after you answer it
and hear fax tones.
Note: For information on how to set up a manual answer code, see the related topic, “Setting a fax manual answer
code.”
4 Hang up the telephone. The printer receives the fax.
Faxing
105

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1 Answer

I place my paper that I want to fax in the fax machine,dial the number that I want to fax, push start, it scans the paper, I hear the fax tone and at the end I get a Beep Beep Beep and the report sending...


1) did you dial correctly?
2) are you in an office or in your own home?

a) if you are in an office, you may have to dial a 9 or someother number to dial out before you can type in your original fax number.

b) if you are in your home, then its a number of things: Fax machine not connected with phone lines properly is one big supect. Check your phone cables to make sure that the fax machine is properly connected.

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I have a lexmark x4270. Having problem sending fax. Sending local number, it's OK, but sending a different area code, it uses the local area code then the first 7 number of that number. Because someone...


Hi zoaj,

More then likely you have the fax set up to USE A DIALING PREFIX.

Therefore it is automatically doing this, regardless of what you input.

Follow the proceedure below ( which comes directly from the users manual for your printer type ) to change this. Delete the " USE A DIALING PREFIX " information.

once that is done, it will no longer automatically add the prefix for you. :)

I have BOLDED the relevant information below that pertains to this.

Please take a moment to evaluate my solution. Your appropriate rating of my solution would be greatly appreciated.

Thank you,

Using the Fax Setup Utility Use this utility to adjust the fax send and receive settings. When you save these settings, they apply to every fax you send or receive. You can also use this utility to create and edit your speed dial list.
  • Click Start onestep.gif Programs onestep.gif Lexmark 4200 Series onestep.gif Fax Setup Utility.
  • From Lexmark All-In-One Center All-In-One Main Page, click Fax Setup Utility.
  • faxsetu.jpg
The following table describes the Fax Setup Utility tabs:
On this tab:
You can:
Send
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  • Select a maximum send speed and a print quality for outgoing faxes.
  • Choose whether to scan the entire document before dialing the number.
  • Choose whether to use error correction.
  • Select when to print a fax usage report.
  • Select when to print a fax activity report.
Receive
  • Choose whether you want to print a footer (date, time, and page number) on each page.
  • Automatically reduce an incoming fax to fit to the paper size loaded or print it on two sheets of paper.
  • Select whether you want to forward a fax or print it, and then forward it.
Connection/Dialing
  • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
  • Select the phone line format you want to use (Pulse, Touch-tone, Behind a PBX).
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  • Choose how (manually, if fax tones are detected, or after a certain amount of rings) you want to answer incoming calls.
  • Select a distinctive ring.
Speed Dial
Add to, create, or edit the speed dial list.
Group Speed Dial
Create a group number and name, and then add phone numbers to the group.

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This document covers the basic fax functions of the HP Officejet 6100 series. The HP Officejet 6100 series can perform the following functions:
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  • Send and receive color faxes. Color faxes can be sent only to color fax capable machines. If a color fax is sent to a black-and-white only fax machine, the HP Officejet sends the fax in black and white.
See Figure 1 below to identify the buttons in the Fax area of the front panel. Figure 1: Identifying the fax area of the front panel c00259777.gif 1- Turns Auto Answer on or off 2- Scrolls through speed-dial entries 3- Redials the most recently dialed number 4- Dials fax numbers, enters text, and specifies menu items. 5- Starts a fax 6- Changes the fax resolution 7- Dials one-touch speed-dial numbers Fax settings Most fax settings are configured during installation through the Fax Setup Wizard. These settings, and some additional options, can be accessed through the front panel menu (see Figure 2). Figure 2: Changing fax settings from the front panel menu

1. Menu: enters the menu system.

2. Right and left arrows: navigate the submenus and options.

3. Enter: selects a submenu or option.

4. Cancel: exits from the menu. c00259778.gif Sending a fax To ensure the best quality when sending faxes in color, use a color original instead of a color copy. Follow these steps to send a fax:
  1. Load the original. Load originals directly on the glass or in ADF. For multi-page faxes, you must use the automatic document feeder (ADF). Loading original on the glass Place the original, print-side down, on the front-right corner of the glass. Loading original on the glass c00259779.gif Loading original in the ADF Place the original, print-side up, in the ADF. Adjust the paper-width guide to fit the original. Loading original in the ADF c00259780.gif
  2. Enter the fax number using the keypad. Dial the number just as you would from a telephone (dialing 1 before an area code, etc.)
  3. Press Start Fax Black or Color.
  4. If there is no original in the ADF, the display will read, "Send from Glass? Press 1 for Yes or 2 for No"
    • Press 1 to scan the document from the glass.
    • Press 2 to load the document in the ADF. The display will read, Load original, then press Enter .

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There are 2 methods of sending 1. Through memory, in which the machine scans the document then sends when all pages have been scanned. 2. In real time, in which the document is placed in the ready mode and the line monitor or handset is used to dial the number. In this case the document is not scanned until a response is heard from the other machine.
However, in the case of the memory being full, either of documents in the queue or if there are documents waiting to be printed (because of no toner or no paper) then the machine will not allow sending from memory.

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Receive Mode Setting
On the operation panel, press the following buttons to select the appropriate receive mode.
  1. Press <Fax>.

  2. Press <Menu>.

  3. Press the right or left arrow button to select [Receive mode set], then press <OK>.

  4. Press the right or left arrow button to select the receive mode that best suits your needs, then press <OK>.


    FAX ONLY MODE: When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only.

    MANUAL MODE: When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually.
    ANS MACHINE MODE: When you want to receive voice messages on your answering machine and receive faxes automatically.
    FAX/TEL AUTO SW: When you want to receive faxes automatically as well as voice calls.
    DRPD: When you have subscribed to a DRPD service with your telephone company.

  5. Press <Stop/Reset> repeatedly to return to fax standby mode.

Sending Methods Sending From Your Machine (Memory Sending)
  1. Load the document on the Platen Glass or the ADF.

    05sj00199_01.jpg
    Sending from the platen

    Important: When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.


    mp830_adfguides.jpg


    Sending from the ADF

    *MP830 shown

  2. Press <FAX>.

  3. Adjust the settings for your document as necessary.

  4. Dial the recipient's number using the numeric keys or speed dialing.

  5. Press <Color> for color sending, or <Black> for black & white sending.

    • When the document was loaded on the Platen Glass:

      1. When the following message is displayed, load the next page on the Platen Glass.

        nextpagelcd.gif

        If you have only one sheet to scan, press <OK>..
      2. Press <Color> to send in color, or <Black> to send in black and white.

        IMPORTANT: If you do not press the same button you pressed in step 5, the machine does not start scanning.
      3. Repeat steps 5a and 5b to scan in all pages of the document.
      4. Press <OK>.

    • When the document was loaded in the ADF:

      The machine starts sending automatically after the document is scanned in.

      Note: Color sending is available only when the recipient's fax machine supports color faxing.
  • To cancel sending before sending a fax, press <Stop/Reset>.
  • To cancel memory sending while sending a fax, follow any instructions on the LCD after pressing <Stop/Reset>.
  • If the document remains in the ADF after pressing <Stop/Reset> during sending a fax, press <OK>. The remaining document is automatically fed out.

Sending From Your Machine (Manual Sending)
Use manual sending when you want to talk to the recipient before sending a document, or if the recipient does not have a fax machine that can receive automatically.
Caution:
  • With manual sending, you cannot use the Platen Glass to send documents.
  • You will need to connect a telephone to your machine if you want to talk to the recipient before sending a document.
Follow this procedure:
  1. Connect a telephone to your machine if you want to talk to the recipient before sending a document

  2. Load the document in the ADF.




    mp830_adfguides.jpg
    Sending from the ADF

  3. Press <FAX>.

  4. Adjust the settings for your document as necessary.

  5. You can lift the handset if one is connected to the machine.

  6. Dial the recipient's number using the numeric keys or coded speed dialing.

  7. Talk through the handset to the recipient. (If you hear a high-pitched signal instead of the
    recipient's voice, go to step 9.)

  8. Ask the recipient to set recipient's fax machine to receive faxes.

  9. When you hear a high-pitched signal, press <Color> for color sending, or <Black> for black & white sending. Then hang up the handset.

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1 Answer

Sending and receiving problems


Where the telephone line comes in from the wall, make sure that it is plugged in the "line" or "wall" port. There is probably another port call "tel" or "acc". If the line is plugged into that port you will still get a dial tone but you are not connected to the fax's modem. You hope that's it. Ed

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