Question about Office Equipment & Supplies
Make sure usb cable and usb ports of computer working fine.
Go to start menu->control panel->printer and faxes then right click on printer icon click on property then go to Ports tabs and make sure vitual usb port is enable then apply.
If all are fine then you need to uninstall printer driver and usb driver.
For that press windows key + R key so you can see run type in run "devmgmt.msc" then press ok then you can see device manager.Then uninstall all usb drivers then it automatic install usb drivers.
Go to control panel-.add remove programs and uninstall printer driver then if you haven't disk then download driver from below link.
Also download patch/upgarde from above link and install.
Then it will work fine.
Let me know if you need further assistance.
Thanks for using FixYa.
Posted on Apr 29, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
"OS" are: XP, Vista, and Windows 7
Select the [Drivers] you need from the "List."
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