Question about Siemens Gigaset 8825 Cordless Phone

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Message Waiting Indicator (MWI) light stays on since VoIP

I have a Gigaset 8825 purchased 7 years ago. It has worked fine. For Line 1, I used the telephone companies voice mail system and for Line 2, I used the message system in the 8825. The MWI light worked faithfully to indicate when I had a message waiting for me on the teleco's answering machine. It went off when all the messages were picked up.
Last week, I switched to ATT U-Verse. They use VoIP for the
telephone service. My message waiting indicator light remains on
whether there is a message on not. I had the cell phone number of the installer and I called him for help. He said that VoIP is different and to look to Siemens to see what to do about the MWI light. I have searched the various websites and can not find an answer or even a question addressing this problem. If anyone knows how to change this, please tell me how to make the MWI light on the 8825 work properly with VoIP. I appreciate your help! John J.

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I have a fairly new Panasonic that can't seem to turn off the MWI indicator. My older Panasonic works fine. uVerse technical support says the newer Panasonic is incompatable with uVerse. They all worked fine on my former analog ATT line

Posted on Apr 30, 2010

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There maybe different MWI options available in the phone's set up menu on the base unit. If so, see if the different options perform differently. Your phones are probably set to "FSK" (frequency shift keying) for MWI but IIRC, U-Verse uses the "Stutter" option. Also, in addition to talking to the installer, call ATT tech support. If the problem is in the signalling they may now have programming options on their end to resolve it.

Posted on Apr 27, 2010

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Related Questions:

1 Answer

Message light blinking,but there is no message on phone.


Pressing the Voice Mail button only checks messages on the FIRST LINE. The Message Waiting Indicator (MWI) lights of all lines. Check the icon next to your other line buttons. One should be an envelope. Press that Line Button, THEN press the Voice Mail button.

Jul 22, 2014 | Cisco Computers & Internet

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The light does not blink, nor does the display show message waiting when there is voice mail on the phone


This model of phone does not have voicemail so you must be getting the service from another provider. The Message Waiting Indicator (MWI) is triggered by a message from the voicemail provider. If you are using a provider other then the company that provides the dialtone on your phone it is unlikely that company will be able to provide the MWI message. If you do have Voicemail with the provider of your dialtone then call and make sure they have it set up for activating you message waiting indicator there is the visual option that uses the lights on your phone and the LCD display and there is the audible option that provides a stutter dialtone when you go offhook. Some companies do both by default you will want to make sure they are providing the visual MWI alert. There are some compatiblity issues to consider but this particular phone is known to work very well with most carriers. Good Luck, I hope this helps.

Jul 05, 2011 | NorStar Meridian 8314 Corded Phone

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My red light wont go out on cisco 7940 phone, even when i have no messages


Hi,

Has this just stopped working, or has it never been working?

On the call manager / CME the MWI (Message Waiting Indicator) needs to be configured. This could be undertaken either via the GUI or from the CLI

For instance ...

ephone-dn 30
number 8000...
mwi on
!
!
ephone-dn 31
number 8001...
mwi off

and also mapped to each phone to enable MWI status

ephone-dn 1 dual-line
number 111
label Chris
name fred
call-forward busy 800
call-forward noan 800 timeout 10
huntstop channel
mwi-type visual

Complete config details are at:http://www.ciscosystems.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_m1ht.html#wp1018439

If this helps pls leave feedback

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1 Answer

Change recorded message


Please follow the steps:
1. Press MENU
2. To select "ANSWERING SYSTEM MENU?", press SELECT
3. Scroll to "GREETINGS?" and press SELECT
4. Scroll to type of desired message and press SELECT
5. Scroll to "RECORD GREETING?", and press SELECT
6. Record a message or greeting through the base speakerphone or base station handset. 7. Press SELECT to play back greeting/ message.
NOTE: To avoid background noise, record message through the corded handset.

Sep 12, 2009 | Siemens Gigaset 8825 Cordless Phone

1 Answer

I have a gigaset 8825. I have a "distinctive ring" problem


Hello,

I have the same phone system, and *think* you may be able to fix the problem by adjusting the amount of rings before answer on each unit. This assumes there is an auto answer system engaged. Hope that helps some.

Ken Lundberg

Jun 19, 2009 | Siemens Gigaset 8825 Cordless Phone

1 Answer

Gigaset 8825 message system won't work


guys- empty out your call log and your mailbox. This timeout and reset isssue seems related to memory- that should do it-
Chris

Mar 06, 2009 | Siemens Gigaset 8825 Cordless Phone

1 Answer

MWI doesn't work on Polycom SE-225


The issue isn't exactly resolved. This appears to be due to an incompatibility of the Polycom Se-225 on our Meridian 1 phone system. But Converse handsets with MWI work fine. I have a partial solution by disabling the lamp (LPD on class-of-service), while leaving MWA setting. This allows the interrupted dial-tone when the user lifts the handset.

Dec 09, 2008 | Polycom SoundPoint Pro SE-225 Corded Phone

1 Answer

Retrieving message


First set up a pin # or use the default which is 0000.
Then from a remote location:
  • Dial the Number
  • Press * Twice before the greeting is completed
  • Enter the Pin
  • Select * to hear all messages or Mailbox number which you are calling to check
  • Use the menu below:
5 - Play New Messages
6 - Record Message
7 - Play All Messages
8 - Play Greeting
9 - Record Greeting
0 - Turn System Off
# - Access help

Sep 17, 2008 | Siemens Gigaset 8825 Cordless Phone

2 Answers

Model 4025


In the days before voicemail, Mitel had a "Call Me Back" feature that would light the MWI. We now use the MWI for voicemail, but the capability is still there. You can solve it several ways.

1. Go to the blinking phone and press the Messages button. One of those should be "Call me back". Press it and when the other party picks up, the MWI should turn off.

-or-

2. Look up the FAC for Message Waiting - Deactivate in your phone switch. On my switch it is *91.

Feb 13, 2008 | Mitel Superset 4025 Corded Phone...

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