Question about SanDisk Sansa e260 MP3 Player

2 Answers

Sansa broke i have a problem with my sansa e260 its able to turn on but when it does a message comes up that says : "not enough space for music DB. Please remove 6 mb of storage" no when i tried to connect it to my pc and remove some music i couldn't. in fact i couldn't even find the music cause there was no music folder in the player that was showing up. but when i check on wmp it shows i only have 30 mb of memory left... am i totally screwed?

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  • pricebob18 Sep 11, 2008

    i have a problem with my sansa e260
    its able to turn on but when it does a message comes up that says :
    "not enough space for music DB. Please remove 6 mb of storage"
    no when i tried to connect it to my pc and remove some music i couldn't.
    in fact i couldn't even find the music cause there was no music folder in the player that was showing up. HELP!

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2 Answers

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This solution come from Sans tech support (it helped me):

Lets format your player, formatting your player will erase all the content off your player but will bring your player back to factory settings.

To Format player:
1. Under the main menu go to Settings> USB(Mode)>MSC(Rhapsody).(If you do not see a USB mode, you have a version 2 player. Follow the second format instructions below.)
2. Connect player to computer.
3. Open My Computer.
4. Under devices with removable storage you should see your player.
5. Right-click on the players drive and select format.
6. Make sure the format type is FAT 32 and select start.
7. Select OK when the warning screen comes up and the player will begin to format.

To format the player, please follow the instructions below:
1. Turn your player on.
2. Go to the settings menu.
3. Select format.
4. Select yes to confirm the format.

Please feel free to contact us at anytime via email or by phone at (866)726-3475 Eastern Time 7AM - 1AM
Open 7 days a week, except for major Holidays.

Posted on Jul 30, 2008

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I have two solutions. First, choose a song and start playing it and then try to delete the song later. If you can't choose a song, try my other solution. This might not work but it's worth a shot. Do you have windows or a mac because this solution is for windows. Download the newest firmware version for your sandisk at http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Click on download sansa firmware updater and install it. After you have installed it, plug your E260 in. After a couple of seconds, an icon should pop up on the toolbar in the bottom right corner. Check the boxes and then install it to your E260. When it is finished installing, unplug your player and it will shut off after about 10 or 15 seconds. Turn it on and go to settings. Choose USB mode and look at the mode that it is currently on. Choose a different mode and plug it into your computer. Look through the folders and try to find music that you can get rid of. Try all 3 modes to find the music folder. I hope that it works for you. Otherwise, just ask Sandisk.

Posted on Mar 24, 2008

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1 Answer

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The error message says, please free up 6MB for Music DB (database).

Connect the device to your computer and remove several songs. Restart the device, and you should be back to normal.






Best of Luck.

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