Can I do a low level format on my DVR because it keeps corrupting new recordings? My DVR started acting up about a month ago. DISH tech support told me to remove the surge protector and plug it directly into the wall. That worked for a week then the problem returned. Another tech told me to erase all the recorded programs because I probably had a corrupt recording that was interfering with all the recorded programs on the drive. I erased several of the most recently recorded ones and the problem cleared up. But a program I recorded since had a corrupt picture. Is there a way to do a low level format that will seal off the bad sectors so the DVR can't write to them? Thanks.

candgr15,

It's possible that after it did the formatting of the DVR it just needs to be reset. Unplug it for 5-10 seconds and plug it back in. It will reacquire signal and the guide.

If that doesn't work run a check switch test from Menu-> System Setup (6)-> Installation (1)-> Point Dish(1). Select check switch then test. Once it's done exit out.

I would also check your timers after the reset to make sure they're setup as they made have been deleted during the reformatting.

Tommy Faust
DISH Network

Hello! Daniel Busa with Dish Network here. That actually happened to me about a month ago a hard reset resolved it for me. If that doesn't do it try deleting all of the recordings that don't play back correctly,reset it again and keep an eye on things, it may be a bad box.

Hey there! Becki Barned with Dish Network customer service here!! I am sorry for your DVR issue! To get that resolved, if it has not been already, try to unplug the receiver from the power source for 10 seconds. If thsi does not work, a new receiver may be needed. Blog back if any other questions!!!!!

This issue would have to be resolved in home, it is linked to a power issue and your voltage will need to be checked at the outlet your recvr is plugged into, HD DVR's need alot of constant power to operate poperly. the nes time you call about this issue the standard procedure is to send a tech to check voltage.

The 622's are good receivers it is just that on occasion we get a shipment that has been mishandled. This causes the issues however a 722k is a good choice. Thanks for using Fixya.

ArmyMason,
Unfortunately as a Dish Network Employee I must inform you that acording to Dish that is not possible however a good computer tech may be able to help you with a work around but keep in mind that if any damage occurs to the receiver that Dish will charge you for the receiver. When you do upgrade check into the receiver models that have an expansion port for an external hard drive. A 211 which is a solo hidefinition receiver without DVR can have a port activated for as one time charge of 39.99 and you can use the hard drive you supply as the DVR. Yoiu also will not be accessed the 5.98 DVR fee every month and if the receiver needs replacing you still have your recordings. Thanks for using Fix Ya.

There was not a software upgrade in the last month for the 510 according to Dish Network. With that being said the issue is more than likely a bad hard drive. If you have to replace the receiver ask about a non dvr model that supports an external hard drive. This will allow you to keep from paying the dvr fee every month and allow you to have better control of your recordings eg. more record time, saved recordings if receiver needs to be replaced etc. There is a 39.99 one time fee for Dish to enable this feature but it is well worth it in my opinion. You may also want to check out the line of Sling media they have available also if you are an avid TV fan.

sounds like a bad hard drive, is there a number in the top left corner of the attention box??