Question about Brother MFC 6490CW InkJet Printer

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Printer will not print. Led shows unable to print 36

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First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Apr 27, 2010

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1 Answer

In my printer show unable to print 36 and when i cleaning then its print some 10 to 15 and again same problem shows in display


If is a liquid ink printer most likely the carriage is dry. Lubricate with liquid oil. Check that the proper port is default in your computer and tha the printer driver insalled is proper for the appropriate printer.

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Display shows " Print


Here's a link to the user manual.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_255CW_295CN_EN_1787.PDF

According to the message, there is debris in the printer such as a paperclip or torn paper. Clear this debris from the printer and it should clear the message. Refer to page 107 of the document.

Sincerely,
Mark

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Printer message "unable to print 36"


That error usually means a paper scrap or something is stopping the carriage from moving across the paper correctly, or there are scraps caught on either side of the carriage assembly.

Aug 28, 2009 | Brother MFC-465CN InkJet Printer

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Error message on my printer that says unable to print 36


If this is a Brother clean the clear strip on the carriage assy. it is a timing strip for the carriage , I have seen ink on these cause the "36" code

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Wont work at all just says unable to print 36


"Machine Error 36" and "Unable to Print" are error messages indicating something physically making it impossible for the machine to work. Hopefully, you could find a stuck paper or parts of stuck paper by opening the different covers (front, back, paper trays etc), the problem should then be solved by removing the paper and rebooting your machine.
However, if this does not work or you're unable to find the stuck paper, you will need to have service on this unit, to open up the machine.

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Apr 13, 2009 | Office Equipment & Supplies

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I have had this problem several times & this is the only fix

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