Question about Hotpoint HSS25IFMCC / HSS25IFMWW Side by Side Refrigerator

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Water leaking from freezer into refrigerator compartment

My 11 year old Kenmore refrigerator has been leaking water from the freezer due to drain plug freezing. I found the solution on this site some time ago (thank heaven!!) and have done the turkey baster thing at least 8 times. And now it seems that it is happening monthly. What causes it to freeze? Is it fixable? Is it worth fixing an 11yo refrigerator? I really love everything else about this refrig. Thanks so much for your help

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5 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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edmacias
  • 70 Answers

SOURCE: Same Problem ...Drain Hole Freezing up.

After facing the same issue (defrosting, cleaning the drain, drain gets blocked again...start again: defrost, etc..) I decided to try to give it one last go:
1. Defrost

2. Clean & rinse the drain (ensure is fully clean and I can pass liquid through the drain).

3. Get a ~30 cm pure copper wire
In my case I took a 3amp power cable, and took the copper wire from one of the cables.

4. Wrap one end of the copper wire around the copper coil at the back of the fridge (where the coil is warmest)

5. Insert the other end of the copper wire in the drain (just above the drip tray). I inserted ~15cm of wire into the drain.

The purpose of these last steps was to ensure there was no "freezing" happening on the drain. The copper effectively will keep the temperature inside the drain above freezing.

Not sure how permanent this might be.. so far at least I'm getting more months than with the previous symptoms treatments ;)

Best of luck!

Posted on Oct 04, 2009

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woodchuck789
  • 4070 Answers

SOURCE: fridge of my Hotpoint FFA90 fridge-freezer freezes

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

Posted on Mar 11, 2010

Testimonial: "Thanks, I have checked that, but the vent at the bottom of the fridge section is a rigid plastic grill, which doesn't, nor looks like it should move. "

kel1guy2002
  • 3740 Answers

SOURCE: clogged drain in freezer compartment

Hi and welcome to FixYa. I am Kelly.

The drain sometimes all on its own will freeze. Who knows why. The best was to ensure the drain is clear is to manually defrost the refrigerator. You do this by first unplugging the unit. Then empty the contents of the freezer. Use a fan and place it blowing into the freezer for a little over 2 hours. This will make a water mess so have the rags and mop ready.

After the 2 hour manual defrosting session take a toothpick and make sure the drain is clear. Use your baster and hot water to check it for sure. If it is still clogged remove the back panel of the refrigerator and check the end of the drain for debris. Often what happens is there is some unpleasant goo that builds up on the very end of the drain tube and then it dries n place once the catch basin is dry.

Other times the drain freezing over is a sign of an automatic defrosting problem. When it does not defrost the ice builds up on the evaporator coils and eventually it freezes over the drain. Usually when there is and automatic defrost problem the fresh food section warms up, the ice maker stops making ice and things like ice cream get soft.

Give the manual defrost and drain check a try first. If there really is an automatic defrosting problem in 3 to 4 days the symptoms will repeat.

If at that time you need more assistance just respond here and an expert will help you.

Thanks for using FixYa.

Kelly

Posted on May 27, 2010

woodchuck789
  • 4070 Answers

SOURCE: HOT POINT FRIDGE - FREEZER DRIPS WATER

The evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help. Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the back of the freezer.

Posted on Jul 12, 2010

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Water is leaking into teferagerator, seemingly from the freezer compartment. It is a Kenmore Coldspot model 106.72132101 type 21 TFA.


Hello,

That water is from the melting frost of the automatic defrost cycle. Their is drain in the freezer behind the back wall under the evaperator coil that is blocked, so instead of defrost water draining it's pooling in the freezer or in some case espically on models with the freezer on the top,the water is leaking from the freezer vents into the fresh food compartment.
The way to clear the drain is remove back plate and remove all ice build up and GENTLY make a small hole in drain through then totally flush w/warm water.
The exact location of drain is under the coil behind back freezer plate in the center

Good luck

I hope this helps

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Hi

Most times this is a plugged defrost drain system. The defrost heater in the freezer section melts the frost and changes it to water, this water is suppose to flow down a drain system. If this drain system is restricted or plugged the water will leak inside the refrigerator. The drain system starts in the freezer section with a tray built under the evaporator coil. The water is funneled through a small hose into a cup in the top middle of the fresh food section ( not on all models, but this is the most common way ), from there, the water is directed out the back wall to a drain hose that runs down the back of the refrigerator into a condensing tray. The heat created under the fridge makes the water evaporate and disappear. Some of the cups ( in the top back of the fresh food section ) can be removed for cleaning. A turkey baster can be used to help clean out the drain system. Fill the baster with hot water and "blast" it into the drain hose to help flush it out. A piece of wire or pipe cleaner can also be pushed into the drain hoses to help clean then out. On a S x S style of fridge the drain system is in the bottom back of the freezer section and often you will have to remove the evaporator cover to access the drain hole. You can clean this out in the same manner as previously mentioned, but because of the water leaking into the freezer instead of the fresh food section you will have to remove the ice build up to clean out the drain system. For some reason Whirlpool has found a need to "hide" the drain hose inside the walls now ( Whirlpool makes many of the Kenmore branded refrigerators ) on there top freezer refrigerators. This makes accessing the drain hose to flush it out more difficult, no cup inside the fresh food section, no hose down the outside back wall and the only access is inside the freezer section behind the back false wall and under the evaporator coils.

Please do rate the solution as FixYa if found useful and revert for further assistance.

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It sounds like you have a plugged defrost drain line. This is where the water goes to in the bottom of your freezer when it goes through the defrost (removal of ice from the freezer coil) cycle. It sounds like that hole is plugged and now the water/ice has now frozen in the vent that lets air circulate down into your refrigerator compartment. What I usually do in this case is to unplug the refrigerator, empty out the freezer compartment. Usually I also end up either pulling off the back panel or the bottom panel (in the freezer compartment) Looking for that defrost drain hole and actually I use a hair dryer. I can sometimes do this also by pouring small amounts of HOT tap water onto it and then sopping/absorbing it away with a sponge or dishcloth. I repeat this until I get the water to go down the drain tube. Do this and all will be back to normal..

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