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I have an acer laptop unit that has recently been worked on.and i can not log onto internet explorer

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  • cwallyjune68 Apr 26, 2010

    the model # is ZL8, it is atravel mate 4060 series, and it is windowsXP. the problem is that every time I try to log onto internet explorer, I get this. 'internet explorer cannot connect'.when I go to diagnose connection problem.the message comes up that windows is not managing my wireless network and cannot diagnose this problem. So my question is how do I get windows to manage my wireless connection?

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  • Master
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If you have a modem or router or both, please connect the cables from the modem to router and router to the laptop. Now, try to go online by launching internet explorer.
Also, please follow the link given below:
http://www.fixya.com/support/r4581923-connect_wireless_laptop_or_wireless
However, if you have any other issue, please mention here.

Posted on Apr 27, 2010

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  • Master
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Hi,

I would like to assist you but I need more information before I present a useful solution. In your reply let me know the model of your laptop and whether it has XP or Vista.

Further what type of problem are you having, any error messages generated? Also I need the version of internet explorer. You can get the version from Help --> About.

Keeping in mind your description as for now the only solution is that you are using IE in offline mode. Change it to online as follows:

I have an acer laptop - 1e04973.jpg

If the "Tools" menu is hidden, press ALT and you will see it.

If its not the solution then please reply back with further details so that I may look into the matter.

Posted on Apr 26, 2010

  • Adnan Bhatti
    Adnan Bhatti Apr 27, 2010

    The problem is not in the computer or Windows. If you are using a wireless connection then check that the wireless router and DSL modem are working and call your ISP to check whether they are having any problems.

    Most of the time the problem is solved by turning the router off and then on by disconnecting the adapter. Also restart your laptop to automatically refresh the IP address.

    Please let me know th model of the DSL router and modem.


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Posted on Jan 02, 2017

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Thanks

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