Question about Canon PIXMA MP470 All-in-One Printer

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Error code 5100 - turn off and back on - no will work - what's going on - there is no paper jam.

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First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Apr 27, 2010

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1 Answer

How do I clear a 5100 error code? The part of the printer with the ink cartridges is lodged way back in the machine. There is no paper jammed in it


You do not say which model printer you have.
However error code 5100 usually comes up after paper jam.
The error indicates 2 possibilities, either their is something stuck or a sensor detecting the paper jam issues is faulty.

1. turn off the unit....unplug the power cable
2. Remove the cartridge...manually slide the carriage assembly\ printhead back and forth.

3. Clean the rail against which the assembly slides with a tissue ensuring that there is no ink residue on it.

4. Clean the gold contacts of the cartridges and the printhead with a cotton swab dipped in little alcohol.

5. Check the paper feed tray, roller assembly area and the area where the carriage moved for any stuck obstruction like paper, paper clips, pins etc and if found remove it.

6. Turn the unit back on and check

7. If error 5100 continues, then an electric sensor that detects paper jams is faulty.

Sensors can be costly to repair/replace and it is often more cost effective to opt in for a new unit.

Feb 25, 2018 | The Office Equipment & Supplies

2 Answers

I have got error 5100 what does this mean


Hello

Error code 5100 describes a physical problem either with a paper jam or an incorrectly seated ink tank. Resolving the error is a quick process that only requires a few standard troubleshooting procedures.

Press down and hold the "On/Off" button, which is located on the printer's operator panel, for one second. Wait 15 seconds and then tap the button again. Attempt to print or scan a document.

Check the paper feed tray on the front end of the Canon printer to see if there is any paper visibly stuck inside the printer. Open the printer cover by gripping the front edge of the printer and lifting upwards.

Grab the edge of the jammed paper and gently pull towards you to remove the paper from the paper feeder. Unplug the Canon's power cable and USB cable, and then turn the printer around.

Pull off the rear plastic cover tab and check if there is any visible paper jam. Grab the edge of the paper and gently pull toward you until the paper is removed.

Push the rear plastic cover tab back into place, and reconnect the power cable and USB cable. Attempt to print or scan another document to see if the error is resolved.

Lift open the printer's cover again and wait for the ink carriage to slide into view. Press the "Push" button on the front of the first ink tank. Pull the tank out and then push it back into place to ensure it is properly seated.

Repeat the process with the other three ink tanks, and then close the printer's cover. Power the printer off and then back on again.



But in some other canon printers,Error code 5100 indicates that the waste ink absorber has reached maximum capacity. The Canon i860 printer uses the waste ink absorber to keep ink residue off the printer heads and internal printer components. To resolve this error code, the waste ink absorber must be cleaned out and the error code message needs to be reset.

Open the top of the printer.

Locate the waste ink absorber pad on the right side of the inside of the printer. Grasp the pad and pull up to remove.

Take the waste ink absorber pad to a sink. Run warm water over the pad and wring it out to clean it. Wring the excess water out when done cleaning.

Clean the waste ink absorber compartment with a tissue or cloth.

Set the waste ink absorber pad on a dry paper towel or clean cloth to dry.

When the pad is dry, place it back into it's compartment in the printer.

Close the top of the printer.

Press and hold the "Resume" button on the printer. Press and hold the "Power" button while holding down "Resume."

Release the "Resume" button. Press "Resume" twice. The indicator light will turn amber followed by green.

Release the "Power" button.

Press the "Resume" button four times

Press the "Power" button. The error code is now reset.

Nov 13, 2010 | Canon Office Equipment & Supplies

1 Answer

I have an error code 5100. It started grabbing the paper wrong and a piece got jammed. I removed it and then it says error 5100. I have turned it off and on a few times and it is still there.


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Nov 04, 2010 | Canon PIXMA MP470 All-in-One Printer

1 Answer

Hi, I had a paper jam and all I'm getting on screen is ( error code 5100 ). I have missplaced my manual, the machine is a pixma460 all in one. Hope you can help, thanks,


Error code 5100 means that the movement of the fine cartidge holder is blocked. To resolve this, clear the paper jam or any foreign object that is preventing the fine cartridge holder from moving, cancel printing from your computer and then turn OFF the machine and turn it back ON again

Apr 08, 2010 | Office Equipment & Supplies

2 Answers

Error 5100 I had a paper jam, and didn't turn the printer off before I pulled it out. Roller doesn't appear to be moving.


Hi there,
Service Error 5100
Cause : Movement of the Print Head Holder is blocked.
Action "Clear the paper jam or foreign object that is preventing the Print Hed Holder from moving, cancel printing from your computer, then turn off the machine and turn it back on again.

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Nov 27, 2009 | Canon Office Equipment & Supplies

3 Answers

Canon mx330 Error 5100 Error 5100 Printer error has occured. Turn printer off and then on again. If this doesnt clear the error, see the users guide for more detail.


Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn the machine on again. If not remedied, turn off machine, unplug the power cord of the machine from power supply. Plug machine back in and turn power back on. If problem is not resolved, please contact service center. This info is from Advanced Guide Troubleshooting Section under An Error Message is Displayed on the LCD....error code 5100. This is a link to Canon to download Guides.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=18120

Nov 04, 2009 | Canon PIXMA MX330 Multifunction InkJet...

1 Answer

Last week i tried to print but it didn't work and appeared 5100 error. i have the pixma mp 170 printer... i don't know how i can fix it


Hello

The manual states that the error code 5100 is a result of:

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
---
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

If this does not work, try resetting the device:

  1. Turn the printer off.
  2. Hold the button Resume / Cancel (red triangle in the circle), click POWER - indicator lights green.
  3. Release the button Resume / Cancel, keeping POWER.
  4. Click Resume / Cancel 2 times, keeping POWER, and then release all the buttons.
  5. When the indicator light Green - click Resume / Cancel 4 times!
  6. Turn the printer off button POWER.
Hope this can help you.

Best regards
Andrea

Oct 20, 2009 | Office Equipment & Supplies

2 Answers

I have got error code 5100


5100 error code means there is somekind of obstruction inside the printer thats interfering with the printing process. You have to check the inside the printer especially near the gears and under the rollers. The obstruction can be anything like a small piece of paper, a paper clip, ball pin etc., check thoroughly and you will find it. Post back if you need more help.

Dec 03, 2008 | Canon PIXMA MP460 All-In-One InkJet...

2 Answers

Cannon printer mp460error code 5100


Service Error 5100 is Displayed
Cause
Action
Movement of the FINE Cartridge Holder is blocked.
Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.

Nov 05, 2008 | Office Equipment & Supplies

2 Answers

Error code 5100 shows onscreen and there are no comments in guidebook


move ink tank to right and turn of then turn on, found in another canon printer fix it.

Jan 28, 2008 | Canon PIXMA MX700 All-In-One InkJet...

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