Question about Xerox Phaser 8860MFP/D - Multifunction - color - solid ink - co... InkJet Printer

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We have trouble getting faxes to send. We often have to send a fax several times before it's successful. We don't know how many faxes are sent to us that we don't get. We have a T-1 line with a dedicated number attached to the fax.

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  • reita766 Apr 26, 2010

    We've always had the problem. When we've had service out, they never seem to be able to help.

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  • 526 Answers

First, has this been working in the past?

The possible problems are:
1. The t-1 line is causing the problem
2. You might have a problem with the phone jack or cable.
3. You might want to try turning off ECM (error correction method)

Another option is try to another phone system just to make sure that the t-1 is not the culprit.

thakns adi

Posted on Apr 26, 2010

  • adi Apr 26, 2010

    Since you've always had this problem, please try the 3 steps above that I mentioned.

    thanks


  • adi May 03, 2010

    So any updates?

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1 Answer

ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

How would i get the fax report


from the user manual:


The default fax confirmation setting is Every Error. This means that your
HP Officejet prints a report only if there is a problem with sending or receiving a fax. A confirmation message indicating whether an item was successfully sent appears briefly on the front panel display after each transaction. To have a confirmation printed for every fax, follow these instructions.


1 Press Setup.
2 Press 1, then press 1.
This selects Print Report and then selects Automatic Reports Setup.


3 Press direction right button until Every Fax appears in the second line of the display, and then press OK.


The HP Officejet will print a confirmation report every time you send a fax informing you whether the fax was sent successfully or not.

Enjoy

Christopher

May 21, 2012 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

How can I get a FAX Confirmation printed out on the HPJ4680?


If you require printed confirmation that your faxes weresuccessfully sent, follow these instructions to enable fax confirmation beforesending any faxes. The default fax confirmation setting is Off. This meansthat a confirmation report is not printed for each fax sent or received. Aconfirmation message indicating whether a fax was successfully sent appearsbriefly on the control-panel display after each transaction. NOTE: You can include an image of the first page of the faxon the Fax Sent Confirmation report if you choose On Fax Send or Send &Receive, and if you scan the fax to send from memory To enable fax confirmation
1.Press the (Setup) button.
2.Press right arrow to select Print Report, and then press OK.
3.Press right arrow to select Fax Confirmation, and then press OK.
4.Press right arrow to select one of the following, and then press OK. Off Does not print a fax confirmation report when yousend and receive faxes successfully. This is the default setting. On Fax Send Prints a fax confirmation report for every faxyou send.
OnFax Receive Prints a fax confirmation report for every fax you receive.
Send& Receive Prints a fax confirmation report for every fax you send andreceive

Jan 10, 2011 | Office Equipment & Supplies

1 Answer

HP 6310 All-in-One. How do I get a fax confirmation?


If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.


The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.


To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.


Off Does not print a fax confirmation report when you send and

receive faxes successfully. This is the default setting.


On Fax Send Prints a fax confirmation report for every fax you send.

Fax

On Fax Receive Prints a fax confirmation report for every fax you receive.


Send & Receive Prints a fax confirmation report for every fax you send and

receive.

Oct 27, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

How do I get a fax conformation?


This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip
If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press 2, and then press 2 again. Select On from the Image on Fax Send Report menu.

Aug 14, 2009 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

Panasonic UF-490 Fax machine is sending more than one fax


You might have a job stuck in memory. Message window should say 00%. Try this press Function key press 7 key press monitor key slowly 4 times press * key press 6 key scroll down to ALL JOB CLEAR press SET wait for reboot Good Luck

Jun 05, 2009 | Panasonic Panafax UF-490 Plain Paper Laser...

1 Answer

Need confirmation of fax sent and received


You can setup the printer to print a confirmation page on send. Push the setup button - then push right arrow until you see print report and press okay - press right arrow until you see fax confirmation and press ok - push right until it says on send and press ok. Hit cancel to go back to default and now you will get a confirmation for all sent faxes.

Jan 16, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

01.12.2008 i fax to one number. now i want aknowledgement of that fax. its gone or not. How i can find on HP Officejet 5610 all in One System?


You can get the manual here if you do not have one - LINK.

Here is an exert form the manual on this:
Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either On
Fax Send or Send & Receive.
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.
Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send &
Receive
Prints a fax confirmation report for every fax you send and
receive.

Dec 10, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Send Fax Issue


I have a brother intellifax 770 and I bought it used so their for I do not have the owners manual and I am having trouble setting it up and getting it to work. I can fax out but I just can't recieve faxes I can fax my daughter but when she faxes me she gets an error of 388 but she is able to fax and recieve faxes so we know her end is not the problem.

Aug 20, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Confirmation page


You can configure your HP all-in-one so that it automatically prints error and confirmation reports. If you need printed confirmation each time a fax is sent, follow these instructions before sending any faxes and select Send Only. To set automated report options from the control panel Press Setup. Press 2, and then press 1. This selects Print Report and then selects Fax Report Setup. clip_image001.gif Press to scroll through the following report types: Every Error: prints whenever there is any kind of fax error (default). Send Error: prints whenever there is a transmission error. Receive Error: prints whenever there is a receiving error. Every Fax: confirms every time a fax is sent or received. Send Only: prints every time a fax is sent indicating whether the fax was successfully sent or not. Off: does not print any error or confirmation reports. Press OK to select the report.

Jul 29, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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