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LG Washer Our barely three-year old LG washer is great, except that i noticed rust has been forming around the detergent dispenser. When I asked LG customer service online and by phone about this, they said it's "cosmetic" and could do nothing. Therefore, the unit can simply continue to totally rust away at this rate as it, of course, is getting worse. Our almost 20-year old moderately-priced Kenmore never rusted. Considering the cost of the unit and the rest of the features being good, this is very sad. Any advice?

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Unfortunatly this is real world. If you want to preserve this products look and further rusting. Sand the affected area, prime and paint. LG has touch up paint available thru your local part distributor. G Luck

Posted on Mar 31, 2008

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So, we have the wipe the rubber seal after every wash, and now I see we should wipe the dispenser area down after every wash too.

Yeah, really saves time...

Posted on Jul 25, 2012

  • bamboodragon
    bamboodragon Jul 25, 2012

    So, we have the wipe the rubber seal after every wash, and now I see we
    should wipe the dispenser area down after every wash too.

    Yeah, really saves time...

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This is a crock. Cosmetic maybe but caused by a leaky dispenser.
And LG still won't take responsibility.
You work for LG, Joe?

Posted on Jun 07, 2010

  • juxtaposejac Sep 26, 2010

    We had to replace the dispenser on our red front loading washer because a contractor finishing the laundry room damaged it. They are available for $67 if you want to just replace it. I agree that LG's customer service is less than acceptable, I like the products but hate dealing with the company.

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