Question about Fujitsu ScanPartner fi-4120C2 Path-Through Scanner

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Background changeover unit failure on 6130dj scanner. Tried cleaning it, rebooting pc & downloading driver . . . what else can I do?

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  • 104 Answers

Hi,

When a background switching malfunction occurs, "F" and "4" will display alternately on the function number display panel of the scanner.

Wipe the top and bottom glasses located inside the ADF with the Cleaner F1 and check if the problem persists.

If turning on the scanner again does not recover the situation, then follow the procedures provided below:
1 Does the same symptom occur after turning OFF and ON the scanner? Press power button of the scanner for more than 2 seconds to turn it OFF, and after more than 2 seconds elapse, press the power button to turn the scanner ON.
2 Are the cables between the Control PCA and the BW Motor damaged? Or are the connectors connected correctly?


3 Is the white reference work properly? If not, then replace the BW Motor.Perform background changeover test.
4 Is the OPT Unit installed correctly? Check ADF (Front) and ADF (Back)
5 Replace the Control PCA and see if the error is resolved.
6 Replace the OPT Unit and see if the error is resolved.
Hope the above information is helpful.
Thanks,
ScanCare

Posted on Sep 28, 2011

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Background changeover unit failure [fi-5120Cdj #2 , 048005 , c2]

Posted on Aug 18, 2010

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Posted on Jan 02, 2017

TechSatya
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SOURCE: Background changeover unit failure

Hi Vivek,
Thank you for contacting Fixya.
When a background switching malfunction occurs, "E" and "F" will display alternately on the function number display panel of the scanner.
Background changeover unit failure error is detected in initial checking at power on. Probable causes:
- Insulation material damage of BW motor cable or the damage of the wire in the motor. - Defective lamp or CCD or CCD cables. - CCD Connector disconnected. - Defective Control PCA.
Solution:
Wipe the top and bottom glasses located inside the ADF with the Cleaner F1 (or isopropyl alcohol) and check if the problem persists.
1. Does the same symptom occur after turning OFF and ON the scanner? Press power button of the scanner for more than 2 seconds to turn it OFF, and after more than 2 seconds elapse, press the power button to turn the scanner ON. 2. Check if the cables between the Control PCA and the BW motor damaged? Are the connectors connected correctly? Check & confirm the position of the BW motor and check the cables. 3. Check Is the CCD cable F or B damaged? Or are the connectors connected correctly? 4. Check if the OPT Unit is installed correctly? 5. Check if the white reference works properly? If not, then replace the BW Motor. 6. If the above do not resolve your issue, then you may have to replace the Control PCA or Optical unit to see if the error is resolved.
Hope the above information is helpful.Please revert if you have any doubt.

Regards,

TechSatya

Posted on Aug 19, 2010

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1 Answer

Code EF 5120c


Hello,

"EF error" in Fujitsu fi-5120c scanner refers to Background changeover unit failure. This error is detected in initial checking at power on.
Probable causes:
- Defective Control PCA
- Insulation material damage of BW motor cable or the damage of the wire in the motor.
Check the followings:
1.Does the same symptom occur after turning OFF and ON the scanner?
2.Are the cables between the Control PCA and the BW motor damaged? Or are the connectors connected correctly? Confirm the position of the BW motor and check the cables.
3.Is the CCD cable F or B damaged? Or are the connectors connected correctly?

If the above information doesn't help, then you are recommended to visit the nearest Fujitsu service center for assistance.

Thanks & regards,
ScanCare

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Hi,

The error code EF displayed on your fi-5750c scanner front panel explains Background switching mechanism alarm. The probable causes are:- Background detection sensor connector disconnected.
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You are rceommended to visit nearest Fujitsu service station for rectification.

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Background changeover unit failure [fi-5120Cdj #2 , 048005 , c2]


Hi Vivek,
Thank you for contacting Fixya.
When a background switching malfunction occurs, "E" and "F" will display alternately on the function number display panel of the scanner.
Background changeover unit failure error is detected in initial checking at power on. Probable causes:
- Insulation material damage of BW motor cable or the damage of the wire in the motor. - Defective lamp or CCD or CCD cables. - CCD Connector disconnected. - Defective Control PCA.
Solution:
Wipe the top and bottom glasses located inside the ADF with the Cleaner F1 (or isopropyl alcohol) and check if the problem persists.
1. Does the same symptom occur after turning OFF and ON the scanner? Press power button of the scanner for more than 2 seconds to turn it OFF, and after more than 2 seconds elapse, press the power button to turn the scanner ON. 2. Check if the cables between the Control PCA and the BW motor damaged? Are the connectors connected correctly? Check & confirm the position of the BW motor and check the cables. 3. Check Is the CCD cable F or B damaged? Or are the connectors connected correctly? 4. Check if the OPT Unit is installed correctly? 5. Check if the white reference works properly? If not, then replace the BW Motor. 6. If the above do not resolve your issue, then you may have to replace the Control PCA or Optical unit to see if the error is resolved.
Hope the above information is helpful.Please revert if you have any doubt.

Regards,

TechSatya

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