Question about Dell 3100cn Laser Printer

1 Answer

Just replaced the drum cartridge, however still getting a blank line down the right side of the sheet printing. What would cause this?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 150 Answers

Its the toner cartridges blocking the laser from hitting the drum unit. You need to remove each toner cartridge and re-seat it. It can drive you nuts. Steven 818-888-0006

Posted on Apr 27, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Konica Minolta 2430 DL has Smudges or dots on page


Not an expert on this brand of printers but it looks like dirty feeder rollers to me. Try cleaning them and Print a Blank document and see if the marks show up

Jan 24, 2014 | Konica Minolta magicolor 2430 DL Laser...

1 Answer

Copies have black roller marks on the right side of each page, getting darker each time. I can print a single sheet, wait, it print again, wait~roller lines aren't as bad, but still present


I could be wrong, but I think it's in the toner cartridge. The drum - the roller that the image is formed on - has a soft, plastic blade rubbing against it to clean off excess toner after each print. If a clump of toner gets stuck under the blade, a line is printed down the page where that part of the drum isn't cleaned as well. Between prints, the drum keeps turning, and may be able to clean itself better than in a single revolution. It's a theory, anyway.
Pull out your toner cartridge and look at the drum to see if there's a black line around it at one end. You can't get to the cleaning blade without risking ruining the drum and the cartridge; the cure is just to get a new cartridge. If yours is fairly new, take it back to the store that sold it to you, along with a print sample. They might exchange it.
If the drum doesn't have a line around it, you can test it by deliberately jamming the machine. It's scary, but if you've unjammed jams before, you can do it again. Start a print job, then kill the power when you think the page is right in the middle of the printer. Open the printer and remove the toner cartridge. Look for that black line on the page before it reaches the drum, between the drum and the fuser, and past the fuser. (The fuser is the pair of hot rollers that pinch the page tightly and melt the powdered image into the paper. Any part of the image that hasn't made it into the fuser is still powder and will rub off.)
If the line doesn't show up until after the hot rollers, then I was wrong about the toner cartridge, and you're looking at a fuser problem.

Mar 11, 2011 | Samsung ML-2510 Laser Printer

1 Answer

Toner is printing on right hand side of each page printed


Most likely it is the drum cartridge. The other causes such as toner on the laser optics would not produce an on again off again print area. It would be blank the entire way down the page. Since the toner prints in patches down the right side it means it is coming from something that is "rotating" and that narrows it down to the drum.
Good Luck and Thank You for using Fixya.

Mar 31, 2010 | Dell 1700 Laser Printer

1 Answer

Printed sheets come out with blackish/greyish lines on the right side


Use follow these cleaning steps for your printer:

1. Open the front cover of the printer and remove the drum/toner unit.
2. Gently wipe the scanner window with a soft dry cloth. The scanner
window is located on the roof of the inside of the printer.
3. On the top of the drum unit, locate the blue tab on the left side.
Slide it back and forth across the drum about 30 times.
4. Remove the toner cartridge (TN430 or TN460) from the drum unit
(DR400). To remove the toner from the drum: hold down the blue lever on the right side of the drum (DR400) and lift the toner (TN430 or TN460) off of the drum unit.
5. Inside the drum unit (DR400) there is a green roller. Wipe the green
drum roller with a dry tissue (i.e. Kleenex). You may turn this roller
by moving the gears on the far left side.
6. If the pages area gray pages or have gray vertical lines, install a
brand new toner cartridge. If pages have dots, spots, smudges or
horizontal lines, install a brand new drum unit.
OR
If you are still experiencing gray pages or gray vertical lines,
please install a brand new toner cartridge (TN430 or TN460).

Brother strongly recommends that customers do not use generic drum unitsand/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability.
The Brotherlimited warranty does not apply to any problem that is caused by the useof unauthorized third party drum units, toner cartridges or toner.

If I have helped please rate my post...I will always do my best to help

Sep 11, 2009 | Brother HL 1230 Laser Printer

1 Answer

Vertical line and five spots in every sheet of paper I print


Thats on the drum, time for a new cartridge.  The equial distance of the marks on the right side of the page point to the drum  which I presume is built into the toner cartidge.  

  

May 30, 2009 | HP LaserJet 1012 Printer

1 Answer

Lines down the paper when I print.


I had this problem and found that my wife had used correction fluid on a sheet that was put in the scanner. This left a spot on the scanner glass so it shows up on any scan. I used a cotton swab and glass cleaner and now it works fine.

Dec 31, 2008 | Office Equipment & Supplies

2 Answers

Black Line on Rt side of every printed sheet!


Hi,
I don't know if this will help but I was getting smears on the right side of the paper where there was no printing. I came acrossed this and it worked for me. Open up the front cover and lift the top cover and remove the drum cartridge. Then with cartridge out remove the left and right screw on the side of the cartridge. This will give the drum belt room without hitting the cartridge case. The cartridges plastic was not formed well.

Skip

Jul 11, 2008 | Dell 3100cn Laser Printer

1 Answer

Blank lines and doesn't feed properly


Please clean the print nozzles :
  1. Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
  2. Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
  3. Continue doing this until it looks clean.
  4. Then dab the cartridge on the towel to make sure the ink is flowing.
  5. Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
    1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
    2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.


  1. Paper jam:

If the paper is lodged too far into the printer and can't be removed:
  1. Press the power button to turn the printer off.
  2. Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer.
  3. Close the front cover.
  4. Press the power button to turn the printer back on.
  5. Resend your document to print.
Ensure that:
  • The paper is a recommended paper for inkjet printers.
  • You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.
  • The printer is on a flat, level surface.
  • The left paper guide is against the side of the paper.
  • You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
  • The left paper guide does not cause the paper to bend in the sheet feeder.
  • Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.
  • Envelopes or the appropriate specialty papers are selected in the printer driver.
  • You are using a paper or envelope size supported by your printer.

May 10, 2008 | Dell 922 All-In-One InkJet Printer

2 Answers

Print quality bad


To clear white vertical lines from printed documents follow the steps listed below:

NOTE: The use of non-Brother or generic toner may cause white vertical lines.

Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability.
The Brotherlimited warranty does not apply to any problem that is caused by the useof unauthorized third party drum units, toner cartridges or toner.

1. First, power OFF the unit for safety. The ON/OFF switch is located on the left, rear side of the unit.

2. Open the scanner cover by pulling the blue lever located below the control panel toward you and lifting the cover. Make sure the cover is completely open.

3. Remove the drum unit by holding each side of the drum by its handles and gently lifting the drum forward (toward) you.

4. Place the drum unit on a drop cloth or large piece of disposablepaper to avoid spilling and scattering the toner. Make sure thedirections and DR-250 stickers are facing you.

5. With the drum removed from the Brother machine, clean the laser glass. The laser glass is located inside the Brother machine where the drum was located. It is a piece of glass, about 1/2 inch wide and approximately 8 inches long, located on the bottom of the inside. Gently wipe the glass with a clean soft DRY cloth. DO NOT use isopropyl alcoholor any liquid to clean the glass.

6. Gently pull up on the mauve lever to turn the toner cartridge toward you until it stops. Remove the toner cartridge from the drum unit by gently sliding it out of the drum unit. ***Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe it off or wash it with cold water.

7. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. Then, reset the toner into the drum (be sure it clicks into place). Gently push on the mauve lever to turn the toner cartridge away from you until it stops.

8. With the DR-250 sticker facing you turn the drum upside down. There is a blue tab located on the right side. Slide the blue tab back and forth seven times to clean the corona wire. When finished, make sure the blue tab is locked to the right side of the drum.

9. Reset drum unit in Brother machine. Close the cover securely.

Print the help list to test the unit by pressing the REPORTS key located on the control panel and then (1) on the dial pad.

If the white vertical lines still continue, the drum unit will need to
be replaced.

If the purchase date of the original drum or replacement drum is less than 90 days (within the warranty of the drum), contact Brother Customer Service Center at 1-877-Brother (1-877-276-8437) . The center is open Monday-Friday, 9:00am to 7:00 pm EST, excluding holidays.

Dec 26, 2007 | Brother MFC 6800 All-In-One Laser Printer

1 Answer

Paper light on...!!


Turn the printer off. Take out the toner drum and cartridge. Remove the toner cartridge by pressing on the blue lever on the left side. Check for paper. Replace the cartridge. At the rear of the toner drum is a blue slide lever on the right side for cleaning the corona wire. Move the lever back and forth, left and right, about 30 times. Reset lever to far right side with arrows lining up. Set the drum and cartridge aside. Remove the paper tray and look inside for a jammed sheet of paper. Flip the back lid down and check for paper. Snap the back lid up, replace the paper tray, and replace the drum and toner cartridge. Turn the printer on. Press the ready button 3 times quickly. It should print a specifications sheet. If it does, try printing from your computer. If this did not help, Brother tech support is 1-800-276-7746. Robi

Nov 10, 2006 | Brother HL-2040 Laser Printer

Not finding what you are looking for?
Dell 3100cn Laser Printer Logo

142 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

jasbo
jasbo

Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74383 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...