Question about HP Office Equipment & Supplies

1 Answer

I just set up my wirless printer when I use the set up on the printer and run a test it works but when I print from the computer it will not print

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 85 Answers

Make sure you have the correct IP address the was assigned by the router.

Posted on Apr 26, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

HP photosmart c309 printer continues to not print or will only print the header and stops printing. How do I fix it?


Network troubleshooting
If you are encountering issues using your HP Photosmart over a network, try the following steps in the order listed:

  1. Turn off the router, product, and computer, and then turn them back on in this order: router first, then the product, and finally the computer. Sometimes, cycling the power will recover a network
    communication issue.
  2. For wireless networking issues, run the Wireless Network Test from the product control panel.
    1. Press Setup.
    2. Press the down arrow button until Network is highlighted, and then press OK.
    3. Press the down arrow button until Wireless Network Test is highlighted, and then press OK.
      The Wireless Network Test prints.
    If a problem is detected, the printed test report will include recommendations that might help solve the problem. If you need to change the network settings on your product or have never run the Wireless Setup Wizard, do so now.
    Double-click the HP Solution Center icon, click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link.
  3. If the previous steps do not solve the problem and you have successfully installed the HP Photosmart Software on your computer, run the Network Diagnostic tool.
NOTE: The diagnostic test might prompt you to connect a USB cable between the product and your computer. Position the product and computer near each other and have a USB cable readily accessible.
To run the Network Diagnostic tool. In the Solution Center, click Settings, click Other Settings, and then click Network
Toolbox. On the Utilities tab, click Run Network Diagnostics.If you are unable to run the Network Diagnostic tool or it does not help solve the problem, check the following sections for additional information:

  1. Make sure that the computer is connected to your network
  2. Make sure that the product is connected to your network
  3. Check to see if the firewall software is blocking communication
  4. Make sure the product is online and ready
  5. Make sure the HP Device Discovery software is running

Sep 09, 2014 | HP Office Equipment & Supplies

7 Answers

NEW HP Photosmart C6280 All-in-One on Vista - Error Printing


Whats the error message and can you try the printer directly connected into your computer?

Also check what your computer says in the printer status -> start -> printers and faxes -> your printer.

Jul 05, 2008 | HP Photosmart C6280 Printer

2 Answers

Red light when printing


It sounds like your problem is actually in your PC or Computer System. Possibly in your computers software, or in the internal settings inside your computer. I only work on the printers and you may need a computer trained technician. As this is a PRINTER REPAIR SITE, you may not find the help you really need. I do hope that someone that reads your message, knows about computer settings and problems and can help you further. If not, you might want to search for a computer repair site, for possible help...Just in case you want to be sure its not your printer, you can run a STAND ALONE PRINTER TEST, with your printer not connected to your PC or Computer System. Unhook the "printer cable" from the back of the printer. The power cord would still be plugged in to the wall and paper would be loaded normally. Turn the printer off for 10 seconds or so, to clear out any remaining DATA or INFORMATION that may still have been in the printers system, from when the PC was previously connected. Now reach over and turn the printer on as normal. The printer should come on and go to a normal READY CONDITION, with no ERROR LIGHTS on. If you get an ERROR LIGHT on, then you know you have a problem in your printer. If there are no ERROR LIGHTS on, then reach over and turn the printer off again. You will now have to refer to your USERS MANUAL/OWNERS MANUAL for available "Internal EpsonSelf-Tests" that can be ran on your model of printer. Normally, you would hold-in on the button that is listed in your USERS MANUAL/OWNERS MANUAL and then reach over and turn the power button on, as you normally would. The printer will normally print out an "Internal Epson Self-Test Copy" and the self-test copy should be correctly fed thru the printer...AS A GENERAL RULE: If the self-test page prints out correctly, then usually your printer is working normally. This does not mean your printer may not be dirty, or have another service related problem, or even a bad ribbon cartridge. It just means the printer is basically working normally as far as the internal tests go. You could run this self-test several times [just be sure], but usually if it works once it will do the same again. If your printer is working ok, then your problem could be in your PC. Again I'm sorry, but as I don't work on PC's, so I can't help you with those type of problems. You may need to get help from a Computer Technician, if you do determine that your possible problem may be in your PC or System...If the internal self-test does not print out normally, then you can assume the problem is in your printer. If the test fails, then it normally would indicate a possible problem in your printers "main board assembly" [PCB], "printhead assembly", or a related electrical hardware type problem...Good Luck!

Sep 07, 2009 | HP LaserJet 1020 Printer

1 Answer

My printer is leaving marks of old print outs


run the printer diagnostic tool and make use of all the options listed there. run a test print and change the printer settings under print properties to the default settings. if it continues, uninstall the printer, shutdown the computer and printer completely and start a fresh to install the printer

Aug 24, 2009 | HP LaserJet 3015 All-In-One Printer

2 Answers

HP Laserjet 1200 will not print if installed on new computer


check to see if you are trying to print offline...

May 26, 2009 | HP LaserJet 1200 Printer

1 Answer

Set up wireless connection canon mp620


Not sure with Cannon but i have set up wireless connections You need to install software on the computer and if there is a option for wirless tick that one This needs to be done while to computer and the printer are connected with a USB Lead Once this is done and you can print with the USB lead (The USB lead needs to establish printer and settings) you can shift the computer reboot and try wireless Thats what I have done with most of the printers i have set up Some have wireless on the LCD screen on the printer under settings

Jan 24, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

HP laserjet 4L wont print from computer


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Jan 05, 2009 | HP LaserJet 4L Printer

1 Answer

Dell 540 photo printer


It might be time to, but try these first:

(1) Try rebooting the computer (Press Ctrl+Alt+Del>Shutdown>Shutdown OR press and hold the power button down on the front of the workstation/computer/tower/CPU until the unit turns OFF)

(2) If that doesn’t work, then try clearing the print queue: Start>Settings>Printers>Double-click on the printer>Right-click on the print job(s) and click cancel/delete/purge documents and try reprinting a document

(3) If that doesn’t work, then try a power cycle: Try turning the printer off, then unplug the power supply from the printer, then unplug the USB cable from the printer then the back of the computer; wait 30 second; then plug the USB cable back into the computer, then back into the printer then plug the power supply back into the printer and turn it on – run a test print

(4) Run a Test Print: Start>Settings>Printers>Right-click on the printer>Properties>Print Test Page

Jan 02, 2009 | Dell 540 Photo Thermal Printer

1 Answer

Wirless Router


If you're able to print from main PC ,then run printer configuration disk (which you've used to configure printer on main PC) on your Laptop , Provide static IP address to printer & laptop,within same domain(like you can use class c IP address 192.168.1.x (x=2 - 251) & subnet ask 255.255.255.0 ,MAKE SURE THAT IP ADDRESS SHOULD BE DIFFERENT FROM YOUR MAIN PC ELSE THEY'LL RESULT INTO CLASH) .After that try to make a test print. If it doesn't work then check whether ports you're suing for printing are open in your Firewall inside laptop (If there is Firewall), Also win XP sp-2 Home adition has built in Firewall try to print after disabling it.

Jan 07, 2008 | NetGear DG834G Router

1 Answer

How do you clear the stored memory?


The problem is not with the printer, but with your PC print queue still having the outstanding print job. Anytime you power off a printer, it automatically clears it's internal memory. Depending upon which operating system you are using, you need to go to the Printers Folder, open up the queue, and delete the print job there. Once the queue is clear, that should take care of it.

May 01, 2007 | HP LaserJet 4 plus Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

23 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...