Question about Sharp BDHP20U Blu-Ray Player

1 Answer

Sharp BDHD16 won't play Blu Ray Avatar movie, updated to latest software update which is PF09120100 ( which is also update for sharp BDHP17 machine) file then updates it to the level of a BDHP22 level. But AVATAR disc still says CANNOT OPERATE. even with latest download from Sharp... (only DVD version will play not Blu Ray version) Think I am going to dump this Sharp Blu Ray if I can't get this fixed, I even have a Sharp Aquos HDTV 42 inch as well. We are always waiting on Sharp for an update..

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  • Anonymous Mar 28, 2014

    how can i know which update is the newest one

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  • Sharp Master
  • 736 Answers

Version PF9200400 is the most current version and it was released on 4-26-10.
When the unit is updated to that version it should play the bluray. If you continue to have problems with playing blurays you might need repair as the drive may need to be repaired. If your unit is in warranty you can call Sharp and speak to someone in aquos advantage dispatch to get a refurbished unit as an exchange if you don't want to send the unit in to be repaired.

Posted on May 02, 2010

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1 Answer

Avatar menu keeps poping up while the movie is playing


Make sure that the blu ray player is indicating that the latest firmware is installed on it. Press the setup button go to settings and down to version. Then record the version number. If it is the most current firmware version number after all call 800-237-4277 pressing 1 for all of the prompts. Inform the representative that with the firmware version number installed on your bluray player you are having this problem with Avatar. This helps because Sharp is
gathering information on any occurrences after an update and they are working on another update to resolve any occurrences

May 10, 2010 | Sharp AQUOS Blu-ray Disc Player

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I have a Sharp BD-Hp20 and i already got the firmware update and still cannot watch Avatar Bluray please help.


Make sure that you do have Version HU9071500 installed--->press setup button------>settings-------> version. If it is installed then after you insert Avatar it takes between 8 and 10 minutes before you can select play movie.

May 09, 2010 | Sharp AQUOS Blu-ray Disc Player

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Its asking for an update in order that I can play this b/ray dvd!


There is no cost to update the player on your own. You will need a 2GB flash drive formatted to the fat 32 file system. You can download the update to your usb device directly from www.sharp.ca
Click on Service Support, downloads, Blu ray player, next your model number, done
Click on the firmware and save it to your usb device.

Refer to the manual on page 40 for directions on completing the update on your player.

See my other posts regarding this problem where I explain in detail what happens when playing Avatar on this unit and completing a software update.

Best Buy can also update the unit for you for a charge.

May 06, 2010 | Sharp BDHP20U Blu-Ray Player

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I downloaded to the latest firmwire update to my usb for the sharp bd-hp22u player and when i try to install it it keeps saying no update found and i tried two different usb's and the player keeps sayin no...


I had the exact same problem! I realized though that I had to extract the Zipped files so my Sharp BD-HP22U could read them. Basically, I extracted the files onto another USB then placed that into my player and it finally recognized the files and began downloading the update. Avatar (Blu-ray), now plays! However, the chapter selection pops up on and off the screen during play. I guess I'll have to figure that out now. Anyone know how to fix that?

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Bd hp210 will not play disc (sharp)


I have the same problem but I did download the updates for both my Sony and Sharp Blu Rays and Avatar played wonderfully but unfortunately a few days later both players stop playing all Blu Rays. Has anyone had the same problem?

Apr 26, 2010 | Sharp BD-HP21U Blu-Ray Player

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I want to play Avatar and the latest firmware update didnt allow me to do so, what else can I do?


Best thing to do is contact Sharp and get your blu ray player registered with them and request Sharp to ship out the latest firmware disc for your player.

Apr 25, 2010 | Sharp BDHP20U Blu-Ray Player

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Playing Avatar Sharp Blue ray requires an update


Not sure if this is a question, but the answer is YES in order to watch Avatar on a Blu ray player without ethernet connection requires a firmware disc to download latest firmware.

Apr 25, 2010 | Sharp BDHP20U Blu-Ray Player

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Need to find software update for sharp blu ray BDHP21 or firmware udate as it wont play certain movies


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Will not play blu ray discs but will play ordinary dvd's


You need the firmware update. You need to download it from here...
http://www.sharpusa.com/CustomerSupport/ProductDownloads/SoftwareDownloads.aspx
and save it to a usb flash drive that is between 1-2 gigs in storage with no other files saved on to it. insert the flash drive into your blu ray player and select " software update" from the settings menu.

Jan 02, 2010 | Sharp BDHP20U Blu-Ray Player

1 Answer

Where do I get software update for Sharp hp21u blu ray?


from sharp. It says in your operation manual that you need to call 1800 Be Sharp to get the stuff to update. Its something that you have to purchase

Sep 12, 2009 | Sharp AQUOS Blu-ray Disc Player

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