Question about Directv HR20-700

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How do you reformat the hard drive for hr-20/700

Frame freezes up for a few seconds on recorded programs.

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If you go into the DVR's Menu/Setup there will be menu selections to "Restart Receiver" and "Reset Receiver"
In the reset menu you should find three options "restart receiver" which is roughly equivalent (and possibly safer) than the reset button or a power cycle. "Reset defaults" will clear all of your preferences and personal setting without affecting recordings. "Reset Everything" pretty much returns the receiver to ground zero and deletes everything.

Posted on May 04, 2010

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When I connect the VC500 to the computer and the vcr, most times, the video plays fine. When I try to record, the video skips - it records - but skips and the recording skips as well. It's almost as if...


Hello mabusse
The sofware is too heavy for your computer . You can improve it's function buy setting the quality to a lower level , it will record smootherly but of course the image will be less sharp .
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When playing back a recorded program, the play back freezes and the card must be recycled.


Hello, Daniel Busa with Dish Network's customer service department. This issue is called corrupted recordings, which can be a bad hard drive or poor signal try deleting all of the bad recordings and unplugging the receiver for ten seconds.

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Toshiba satellite freezes up after a few minutes of use


run it in safe mode and run (dr web cure IT)... if that doesn't work then uninstall some of your large programs... at this point call a service tech or do the following... if that doesn't work then reformat hard drive... if that doesn't work then replace ram memory... if that doesn't work then replace hard drive... if that doesn't work then junk laptop...

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Recorded shows/movies skip when played. Frame freezes and then jumps ahead a few seconds. Problem is progressively getting worse.


The hard drive is failing. I suggest you have it replaced before it is totally gone. When the technician comes out ensure he checks the system end to end to eliminate any other possible issues that may be conducive to a future loss of service. Dish technicians are tasked with this responsibility however a sub may not do the same. Thanks for using Fix Ya.

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Intermittent Recording


in you menu change your video format , check all settings,what type disc are you using ? are you recording to hd or to dvd, ? check your
firmware update
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When watching DVR recordings, the playback freezes


One of two things may be occurring. The first is a Line Of Sight issue may have been created if you have a limited LOS by wind moving foliage interrupting the signal. This will usually be preceded by pixelization or blocking appearing on the screen. The other instance is the hard drive in the receiver is faulty and in need of replacement. I will almost certainly assure you it is the latter of the two. You can upgrade the receiver to gain the ability to use an external hard drive to download your recordings so that the next time you need a receiver replaced you won't lose your recordings. The other benfit is that if you get a receiver tht does not have a DVR but is able to use an external hard drive you will save the cost of the DVR fee each month which in a year will save you thirty one dollars as there is a 39.99 one time charge to turn this capability on. In the first year alone you will have recouped almost the entire cost of the one time fee and in the second year will have probably recouped the cost of the external hardrive also.
Thanks for using Fix Ya. If you need further assistance please let me know.

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Frozen hard drive


If you have a Thomson DT16300, here's a handy fix that address freeze ups, lack of reception and problems on your Hard Disk:

goto MENU screen
goto SETUP screen
goto HELP screen
At HELP screen, Enter 1397 - this accesses the engineer panel - you can reformat the HDD in this menu - you will lose all recorded programmes and planned recordings but it clears locked or corrupted files

OR - at the HELP screen, press the GREEN button

On the lower half of the screen youwill see 3 options:

Blue - Reformat HDD - clears all the memory/HDD - useful if you have a corrupted file - you will lose all recorded programmes though

Red - reset the whole box to factory settings - good if you have a locked box or reception problems or cannto scan for new channels. It goes back to when you bought the box, so you will have to input favourites and planned recordings again

Yellow - Software revert - allows you to go back to the previous software driver - you may lose new functions, but you can always restore it back again using the same feature

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Most likely your hard drive. You can replace it and not junk the unit.

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